Misael Ortega
Misael Ortega at Regal Lakeland
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Misael Ortega

Pre-owned Specialist

Regal Lakeland

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.8
12 Reviews
4.8

12 Reviews

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12 Reviews of Misael Ortega

March 05, 2025

Dealership Rating
Employee Rating

Trey was very helpful, he made me feel comfortable and confident with my choice… Chayton was amazing with answering my questions and helping me to understand the process and different plans available.. I More

by Larry Golden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2025

Regal Lakeland responded

Thanks so much for sharing your experience with us.

February 27, 2025

Dealership Rating
Employee Rating

Everyone did a Great job ! Some day I’ll come in to buy a GMC truck. More

by hunturkey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2025

Regal Lakeland responded

Thank you! Can't wait to see you again.

February 13, 2025

Dealership Rating
Employee Rating

Salesmen were knowledgeable and never pushed me into making into a quick decision. Justus helped inspect the vehicle with me and was professional. Misael was always available and the first to greet me a More

by marco.perez.21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justus Hayes , Matthew

Feb 15, 2025

Regal Lakeland responded

Thank you!

February 05, 2025

Dealership Rating
Employee Rating

Everyone was friendly and not pushy. The vehicle was for my granddaughter and she seems very happy with her choice More

by Daizyluv46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Custodio

Feb 15, 2025

Regal Lakeland responded

Thank you!

December 25, 2024

Dealership Rating
Employee Rating

Great pple to work with. Willing to work with me to get me to where i wanted to be on a monthly payment More

by chrisg103071
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Holly, Amy Wilson

Feb 15, 2025

Regal Lakeland responded

Thank you!

November 06, 2024

Dealership Rating
Employee Rating

Los recomiendo te Aydan de la major manera y te atienden con amabilidad y buen precio More

by juliofranc89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2024

Regal Lakeland responded

Thank you!

November 03, 2024

Dealership Rating
Employee Rating

Me ayudaron mucho a encontrar el mejor auto para mi, me gustó la atención y la amabilidad More

by Stephania
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Holly, Amy Wilson

Nov 12, 2024

Regal Lakeland responded

Thank you!

October 24, 2024

Dealership Rating
Employee Rating

They were very helpful with picking out the right car and working through finances to get the car. More

by iselag0701
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Henry

Oct 29, 2024

Regal Lakeland responded

Congratulations on your purchase!

August 21, 2024

Dealership Rating
Employee Rating

Misael was wonderful and provided great customer service to myself and my wife. I was impressed with the non pushiness and desire to help/listen rather than present cars that may not have matched our specif More

by rwolfe0205
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2024

Regal Lakeland responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit.

July 30, 2024

Dealership Rating
Employee Rating

Everything went fine until it was time to sign and I felt pressured to agree to the extended warranty and when I said no. The man got very aggressive. I wanted to get up and leave. I will never buy a car fro More

by v.whitted88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sean Bryant, Ryan Bell

Aug 01, 2024

Regal Lakeland responded

We're sorry to hear that you had a poor experience at our dealership. We strive to provide exceptional service to all our customers, and we're disappointed that we fell short in your case. We take all feedback seriously and will address your concerns with our team to ensure this doesn't happen in the future. Your experience is important to us, and we want to ensure all customers feel respected and valued.

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