Mirena Napier
Mirena Napier at Hyundai of St Augustine

Mirena Napier | Page 28

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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4.9
421 Reviews
4.9

421 Reviews

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421 Reviews of Mirena Napier

August 31, 2024

Dealership Rating
Employee Rating

Excellent customer service. Mirena ensures a 5 star experience every time. The lounge area is comfortable and welcoming. More

by reneegm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 31, 2024

Dealership Rating
Employee Rating

Your dealership is at a good location easy to get to and the service was great. More

by hphelmoski
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 30, 2024

Dealership Rating
Employee Rating

Jose was very attentive and patient with us all during the process. He understood questions and concerns and addressed them appropriately. Top notch person and salesperson. More

by cagautille
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tunde O'Connor, Ray Kwasneski , Jimmy Feliciano, Jose Reveron

Aug 30, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Jose, he is a valuable member of our team. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 30, 2024

Dealership Rating
Employee Rating

One of the worst dealerships in the state of Florida. I purchased a 2024 sonata Nline in March that had a messed up bumper which i made clear to the sales man before driving off of the lot. He told me se More

by Alyssacruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Justin Spurlock

Aug 30, 2024

Hyundai of St Augustine responded

We apologize for the experience you had with our team and appreciate the candid feedback.

August 29, 2024

Dealership Rating
Employee Rating

Mirena is an excellent Service Advisor. I always ask for her. I have always received great service here, except one time when the service manager 18 months ago was very rude to me. I chalke More

by ryk0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words, candid feedback regarding the manager, and 5 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We sincerely appreciate your understanding as well as your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 27, 2024

Dealership Rating
Employee Rating

Mirena was amazing and always ready to answer any question about my car issues very personable! More

by dkalafatis56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 27, 2024

Dealership Rating
Employee Rating

Very professional. From the staff to the overall appearance and cleanliness of the service area, the showroom and restroom. It was a pleasurable experience. More

by pjamesfarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 24, 2024

Dealership Rating
Employee Rating

Mirena and the staff were so friendly and accommodating! ! I will recommend Hyundai of St. Augustine! More

by bspiritas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dalton Manucy

Aug 25, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 24, 2024

Dealership Rating
Employee Rating

Mirina is knowledgeable and friendly. We have never had such a wonderful service person. She takes special care. More

by julieborschke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 24, 2024

Dealership Rating
Employee Rating

Mirena awesome greeter taking vehicle BAD first impression NOT GOOD rude assumed I knew the drill More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Stephens

Aug 24, 2024

Hyundai of St Augustine responded

Thank you for the candid feedback and 4 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We look forward to exceeding your expectations on your next visit to provide a 5 star experience. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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