Mirena Napier
Mirena Napier at Hyundai of St Augustine

Mirena Napier | Page 14

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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4.9
419 Reviews
4.9

419 Reviews

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419 Reviews of Mirena Napier

March 15, 2025

Dealership Rating
Employee Rating

Everyone at the dealership was wonderful. Service was excellent. I was informed about everything that needed to be addressed. More

by LORRAINEGUZZETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2025

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 15, 2025

Dealership Rating
Employee Rating

Mirena is the best. She us courteous, friendly, professional and knowledgeable I'm glad Mirena works there More

by TheMacs
Recommend Dealer
Yes

Other Employees Tagged: Mirena Napier

Mar 15, 2025

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 14, 2025

Dealership Rating
Employee Rating

.Mike was great to work with. No pressure and very knowledgeable. Explained all the features More

by almarinucci1675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Early

Mar 15, 2025

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 13, 2025

Dealership Rating
Employee Rating

Wonderful experience, vehicle was in and out very quickly, with Mirena even wiping the windows personally. Couldn’t ask for better service! Repairs done very quickly, even had the opportunity to talk More

by SANDER1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Runyon

Mar 15, 2025

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 08, 2025

Dealership Rating
Employee Rating

After 9 calls I finally spoke to Modena Napier. She is an outstanding rep for your dealership. She went out of the way to take care of the issue with my Pallisade. I have no good thing to say abou More

by CSEAGLE77
Recommend Dealer
No
Mar 08, 2025

Hyundai of St Augustine responded

Our sincere apologies for the lack of communication from our team. We appreciate you bringing this to our attention and our service director, Joe King, would like to address your concerns personally . Joe can be reached directly at joeking@hyundaiofstaugustine.org . We appreciate your understanding as Joe and the team work harder and smarter to improve as an organization.

March 08, 2025

Dealership Rating
Employee Rating

Mirena gave exceptional service as always and I will continue to keep coming back to Hyundai of St. Augustine! More

by bspiritas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2025

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 04, 2025

Dealership Rating
Employee Rating

Hyundai of St Augustine always goes beyond "the call of duty". We worked with Mirena Napier and she kept us informed during our wait in the customer lounge. She made sure that the service department addr More

by mikehogen07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2025

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 28, 2025

Dealership Rating
Employee Rating

Everything was fine with going to the dealership other than the fact that I should not be bringing a two and a half year old car that I bought brand new from the dealership back to the dealership with a b More

by Cnetherclift1964
Recommend Dealer
Yes

Other Employees Tagged: Mirena Napier

Mar 08, 2025

Hyundai of St Augustine responded

We appreciate the candid feedback. We apologize for your concerns on your most recent visit and we appreciate you bringing it to our attention. Valuable feedback like yours that you have provided allows us to improve our processes and grow as an organization for our valued guests such as yourself. We appreciate your patience and understanding.

February 27, 2025

Dealership Rating
Employee Rating

Mirena is fantastic! She is incredibly friendly and offers outstanding customer service. I genuinely trust her and Hyundai of St. Augustine with my car. More

by NLEER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 25, 2025

Dealership Rating
Employee Rating

Mirena truly cares about taking care of customers. She goes above and beyond and I know I am in good hands with her. More

by Jen B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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