Miles Means

Crest INFINITI responded

We are elated to hear about your wonderful experience with our service team! Your kind words about the excellent customer service and professionalism you received mean so much to us. We take great pride in ensuring every visit runs smoothly and that our staff provides the helpful, professional service you experienced. Thank you for recognizing the hard work of our entire team. We truly appreciate your business and wish you happy holidays as well!

Crest INFINITI responded

We are sorry to hear that you feel this way about your experience, and we understand your frustration. The situation you've described is not reflective of the quality service we strive to provide. Your feedback is valuable to us and we take these concerns seriously. Please contact Myles Bates at MBates02@vtaig.com so we can address these issues directly and work toward a resolution.

Crest INFINITI responded

We are overjoyed to hear about your wonderful experience with our service team. It means so much to us that our service advisor and cashier team were able to accommodate your urgent needs during such an unexpected family situation. We understand how important it is to be flexible and responsive when our customers face personal emergencies. Your kind words about the quality of service you received truly brightens our day. Thank you for taking the time to share your positive experience - it helps us know we're on the right track in providing compassionate and efficient service to our valued customers.

Crest INFINITI responded

We are overjoyed to hear about your wonderful experience with our team! It's fantastic to know that Robert and our entire staff provided you with excellent service. We're pleased that everything was handled in a timely manner and that you enjoyed your loaner car during your visit. Your positive feedback truly means the world to us at Crest INFINITI. Thank you for taking the time to share your experience - we look forward to serving you again in the future!

Crest INFINITI responded

Thank you for your wonderful feedback! We are truly pleased to know that we continue to exceed your expectations with every visit. It means so much to hear that our team and service department have consistently provided you with great experiences throughout your four purchases with us. Your loyalty and trust over the years is genuinely appreciated. We look forward to continuing to serve you and your automotive needs in the future.

Crest INFINITI responded

We are overjoyed to hear about your wonderful experience with our dealership and service center. Your kind words about our team mean so much to us. We take great pride in hiring caring individuals who prioritize exceptional customer service, and it sounds like they made a positive impression on you. We truly appreciate customers like you who recognize the dedication our staff puts into creating a welcoming environment. Thank you for choosing Crest INFINITI and for taking the time to share your feedback.

Crest INFINITI responded

We are privileged to have provided you with such a positive experience. Your kind words about our helpful and friendly team mean so much to us. We understand how important it is to have a convenient location and receive clear explanations, especially when addressing automotive concerns. It brings us great satisfaction to know that we were able to resolve your issue efficiently while taking the time to explain everything thoroughly. We truly value customers like you and appreciate you taking the time to share your experience with others.

Crest INFINITI responded

Thank you for sharing your wonderful experience with us. We are delighted to hear that our team provided you with helpful and knowledgeable service throughout your vehicle purchase. It means so much to know that you had a positive experience with both our sales and finance teams. Your feedback about the quality of service across all departments truly brightens our day. We look forward to serving you again in the future and appreciate you choosing Crest INFINITI for your automotive needs.

Crest INFINITI responded

We greatly appreciate your wonderful feedback about your experience with us. It's fantastic to hear that Miles exceeded your expectations in helping you find exactly what you were looking for. We're thrilled that he was able to present you with a vehicle that met all your requirements and that you're so happy with your new SUV. Your satisfaction means everything to us, and we're grateful you chose Crest INFINITI for your automotive needs.