Milani Hedquist
Milani Hedquist at Orem Toyota

Milani Hedquist

Service Advisor

Orem Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.7
449 Reviews
4.7

449 Reviews

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449 Reviews of Milani Hedquist

September 20, 2025

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Employee Rating

Lani was amazing and helpful! She got me a rental car and my rav4 paint fixed! More

by jennifers_day
Service Price Transparency
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Recommend Dealer
Yes
Sep 20, 2025

Orem Toyota responded

We're glad our team was able to assist you with the rental car and paint fix on your RAV4. Thank you for choosing Orem Toyota.

September 18, 2025

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Employee Rating

Please write about fifteen words about this dealer ship please write words about this deal More

by 10098
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Recommend Dealer
Yes

Other Employees Tagged: Joel Kitchen

September 17, 2025

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Fast service. The staff are great. Lani is the best customer service rep. I enjoy her service. More

by shauneedavis
Service Price Transparency
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Recommend Dealer
Yes
Sep 17, 2025

Orem Toyota responded

Thanks for the kind words about our team and service at Orem Toyota. We're glad to hear that you enjoyed your visit. Take care.

September 13, 2025

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They wanted to charge me for a filter that is free under the Toyota care program. The toyota dealer at bountiful does it free of charge. More

by lic.maryr
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Recommend Dealer
No

September 06, 2025

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I am only doing this review because it’s been emailed to me about 5 times More

by mcbowen12
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Recommend Dealer
Yes
Sep 12, 2025

Orem Toyota responded

Hello, Here at Orem Toyota, it is always our goal to provide five-star customer service, and we'd like to speak with you to address any feedback you have. Please reach out to us when you have a moment. Thank you, Customer Relations Manager 801-223-4406

September 04, 2025

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Fast and easy for car maintenance. Was able to make same day appointment by phone More

by keriannbarlow
Service Price Transparency
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Recommend Dealer
Yes
Sep 04, 2025

Orem Toyota responded

We're glad to hear that our car maintenance service was convenient for you. Thank you for choosing Orem Toyota.

August 29, 2025

Dealership Rating
Employee Rating

I don’t want to write anything. I want to skip this part please and thank you More

by 10098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Kitchen

Aug 29, 2025

Orem Toyota responded

Thank you for the high rating. We wish you well.

August 28, 2025

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Employee Rating

It took two visits to fix something that should have been fixed on one visit. They ere trying to save me money but ended up costing me more. But the staff were very nice and helpful. More

by ET
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 29, 2025

Orem Toyota responded

Hello, We are glad to know you had a helpful and nice experience with our Service Team. However, I would like to speak with you about the time taken for repairs on your vehicle. Whenever you can, please give me a call so we may discuss this in greater detail. Thank you, Customer Relations Manager 801-223-4406

August 24, 2025

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Employee Rating

Trying to make an appointment wasnt at all easy, Ive tried before and just give jp and go to grease xxxxxx . I am a busy person and dont have time to keep trying to get in . I finally was able to make a More

by cheryll.53.love
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Aug 25, 2025

Orem Toyota responded

Hello, Please know we highly value your feedback and appreciate you taking the time to share your thoughts. We would like to speak with you about your recent experience with our Service Department, including the process of scheduling an appointment and the details of your extended warranty. Kindly give us a call at a time that is best for you. Thank you, Customer Relations Manager 801-223-4406

August 20, 2025

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Employee Rating

Lani went above and beyond to help me. I was worried the issues were not going to be resolve but she was able to get it done! More

by mike@xantie.com
Service Price Transparency
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Recommend Dealer
Yes
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