Milani Hedquist
Milani Hedquist at Orem Toyota
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Milani Hedquist

Service Advisor

Orem Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.8
408 Reviews
4.8

408 Reviews

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408 Reviews of Milani Hedquist

March 27, 2025

Dealership Rating
Employee Rating

The service team does a good job taking care of our Tundra and Highlander. Lani is awesome to work with. More

by travisteets3680
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 26, 2025

Dealership Rating
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Milani was extremely helpful. I will definitely choose her when I come back for any other service. More

by mcatters
Service Price Transparency
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Recommend Dealer
Yes

March 23, 2025

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The staff at Orem Toyota has been awesome. They are always helpful, caring, quick, and knowledgeable. We love taking our car here for maintenance. Thank you guys for everything! :) More

by deltadan
Service Price Transparency
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Recommend Dealer
Yes

March 16, 2025

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This is the best dealership I've ever worked with. I'm so happy with everything they've done for ever. Need someone you can trust someone. You can rely on to do you a better job and give you a better More

by denisonjason6
Sales Price Transparency
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Recommend Dealer
Yes

March 15, 2025

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Terrible leveling kit job that lead to extreme wear on the outside of my tires More

by hansen.ryan
Service Price Transparency
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Recommend Dealer
No
Mar 20, 2025

Orem Toyota responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your service experience. Can you please contact us at your earliest convenience? Best, Customer Relations Manager 801-223-4406

March 14, 2025

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Great experience with a very good service team. My tech rep Melanie is amazing ! Very efficient and friendly. One of the best res I have ever worked with!!! More

by rmcar7500
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 12, 2025

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As always I was treated with respect and the service was A one. I would recommend Orem Toyota to my family and friends. More

by maddog
Service Price Transparency
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Recommend Dealer
Yes

March 08, 2025

Dealership Rating
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Even with an appointment, I had to wait over an hour for my car to be looked at. Very disappointing More

by telemon33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 21, 2025

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Employee Rating

If I had the time I would have talked to the sales rep on true customer service. I would recommend he reads a book called "Unreasonable Hospitality". It applies to all service-oriented businesses. He coul More

by BRETTSTERRETT
Workmanship
Service Communication
Recommend Dealer
No
Feb 28, 2025

Orem Toyota responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your overall sales experience. Can you please contact us at your earliest convenience? Best, Customer Relations Manager 801-223-4406

February 20, 2025

Dealership Rating
Employee Rating

Milani was nice, kind, energetic, and so incredibly helpful. I'm not a car person so I'm always nervous to talk to anyone about the services I need and she put me right at ease. Give her a raise! More

by benschilaty
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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