Mike Yates
Mike Yates at BMW of Bridgewater

Mike Yates | Page 4

General Manager

BMW of Bridgewater

655 U.S. 202
Bridgewater, NJ 08807

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5.0
114 Reviews

Dealership Experience

27 yrs, 1 mo

5.0

114 Reviews

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114 Reviews of Mike Yates

October 27, 2021

Dealership Rating
Employee Rating

A well-oiled machine from sales to service. Manjula...everything you want in a salesperson! My highest praise; this organization values MY time. More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2021

BMW of Bridgewater responded

Paul, we thank you for your business and for sharing your kind words about Manjula. It's great that you always felt cared for here in BMW of Bridgewater.

September 14, 2021

Dealership Rating
Employee Rating

I've been buying and servicing cars with this team for over 20 years. I refer friends here whenever I have the opportunity. What higher praise can I give? You simply cannot ask for better customer relatio More

by Ron G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Ongsiako , Mark Carvalho, Howard

Sep 14, 2021

BMW of Bridgewater responded

Ron, we are so grateful for your 20+ years of business! Thank you for choosing BMW of Bridgewater and for recommending our work to others. We look forward to welcoming you back next time!

September 09, 2021

Dealership Rating
Employee Rating

From the moment we walked into the dealership, everyone was friendly and helpful. Alex was straightforward and helpful. Alex was obviously experienced and knowledgeable. He answered all of our questions w More

by eileenmcshane117
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexandre Hoebeke , Brian who showed us the features of the car was amazing

Sep 09, 2021

BMW of Bridgewater responded

We're so glad you had an excellent experience with our team, Eileen! Thank you for taking the time to share - if there's anything else we can do for you down the road, don't hesitate to get in touch! - your friends at BMW of Bridgewater

June 24, 2021

Dealership Rating
Employee Rating

I had the pleasure of visiting BMW of Bridgewater to ascertain whether I should lease or buy a new vehicle. From the time I stepped on the lot until I left, I received red carpet treatment Mike Yates a More

by Leslie Jones Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Curran

Jun 24, 2021

BMW of Bridgewater responded

Leslie - Thank you for taking the time to review us! We strive to deliver a seamless purchase experience, and it is excellent to hear that this was reflected in your time working with Mike, Joel, and the BMW of Bridgewater team. Drive safely in your new BMW 5 Series, and enjoy it! We hope to see you back again down the road!

June 06, 2021

Dealership Rating
Employee Rating

Gave me a good deal right from the start. Very upfront with all the costs and information. They made sure to find the car that we were looking for and didn't try to sell us another BMW just because it ma More

by Dokyo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexandre Hoebeke , Mark Carvalho

Jun 07, 2021

BMW of Bridgewater responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at BMW of Bridgewater, and we will certainly pass along your kind words. We hope that you continue to enjoy your newly leased vehicle!

May 29, 2021

Dealership Rating
Employee Rating

This dealership makes mistakes and doesn’t want to right their wrongs. Shame on this dealership. I have been a customer for over 4 years and this is the service that they give customers. See ya More

by sungwon3058
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Chris Rokosny

Jun 14, 2021

BMW of Bridgewater responded

I'm so sorry that you're upset. We are grateful for your business and it's disappointing this isn't the impression we've left. I would really appreciate the chance to speak with you about your experience directly; perhaps there is something that I can do to help. Please give me a call at your earliest convenience. Thank you, Jeff Defonseka - Service Manager - 908-287-1800 x128

Jun 14, 2021

sungwon3058 responded

Do NOT spend any money at BMW of Bridgewater. Unapologetic, Unprofessional, and incompetent staff members. After speaking with the service manager about my issue, nothing was resolved. Please do yourselves the favor and bring your business to another BMW dealership.

February 18, 2021

Dealership Rating
Employee Rating

BMW of Bridgewater goes above and beyond to make their customers happy. This is a very well run dealership. My recent service experience was excellent. My service advisor Monika was extremely helpful a More

by Slick340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Trimarco , Monika - Service Advisor

Feb 18, 2021

BMW of Bridgewater responded

Thank you for the kind review! We appreciate your business and are happy to hear that you had such a great experience working with Monika and the BMW of Bridgewater team. Drive safely, and we hope to see you back next time!

January 05, 2021

Dealership Rating
Employee Rating

I have leased 6 cars from this dealership and have never been disappointed!. The service is exceptional!!! Hat's off to the Sales team! Mike Yates/Mark Carvalho/John Palombo/Lawrence Weinglass/Mark Ongsiako More

by clarrisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Apgar, John Palombo, Mark Ongsiako , Mark Carvalho, Lawrence Weinglass

Jan 05, 2021

BMW of Bridgewater responded

Thank you for the kind review, Clarrisa! We appreciate your loyalty to BMW of Bridgewater and are proud to have earned your business over the years. We will be sure to pass on the kind words to Mike, Mark, and the team, and are wishing you many safe and happy miles!

November 03, 2020

Dealership Rating
Employee Rating

The sales staff , especially Manjula Buju, made buying my car such an enjoyable experience. Their emphasis on customer service is second to none! Every aspect from buying the car to personalizing my vehicle More

by Catlak414
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manjula Biju

Nov 03, 2020

BMW of Bridgewater responded

We couldn't have asked for a better review! It makes our day to hear that Manjula and the rest of our team made your buying experience so special. Welcome to the BMW of Bridgewater family - and enjoy your new vehicle!

October 25, 2020

Dealership Rating
Employee Rating

The whole team we worked with were great. They knew we were picky about understanding all the numbers and worked with us. The whole process went smoothly and we built and received a beautiful sav. Zarina More

by JillW
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Curran , Mark Carvalho, Zarina Fargali, Dave Wagoner

Oct 26, 2020

BMW of Bridgewater responded

Hi Jill - Thank you for taking the time to review us! It is fantastic to hear that you had such an excellent purchase experience working with Zarina, Joel, and Mark. Congratulations on your purchase and we hope to work with you again at BMW of Bridgewater!

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