Dealership Experience
27 yrs, 1 mo
114 Reviews
Write a Review114 Reviews of Mike Yates
October 27, 2021
A well-oiled machine from sales to service. Manjula...everything you want in a salesperson! My highest praise; this organization values MY time. Manjula...everything you want in a salesperson! My highest praise; this organization values MY time. More
Other Employees Tagged: Lori Trimarco, Chris Rokosny, Manjula Biju, Jeff Defonseka, Heather Gawel
September 14, 2021
I've been buying and servicing cars with this team for over 20 years. I refer friends here whenever I have the opportunity. What higher praise can I give? You simply cannot ask for better customer relatio over 20 years. I refer friends here whenever I have the opportunity. What higher praise can I give? You simply cannot ask for better customer relations. Congenial, attentive, considerate, and unfailingly professional--top marks all around! More
Other Employees Tagged: Mark Ongsiako , Mark Carvalho, Howard
September 09, 2021
From the moment we walked into the dealership, everyone was friendly and helpful. Alex was straightforward and helpful. Alex was obviously experienced and knowledgeable. He answered all of our questions w was friendly and helpful. Alex was straightforward and helpful. Alex was obviously experienced and knowledgeable. He answered all of our questions with a great attitude. I highly recommend using this BMW location and ask for Alex! More
Other Employees Tagged: Alexandre Hoebeke , Brian who showed us the features of the car was amazing
June 24, 2021
I had the pleasure of visiting BMW of Bridgewater to ascertain whether I should lease or buy a new vehicle. From the time I stepped on the lot until I left, I received red carpet treatment Mike Yates a ascertain whether I should lease or buy a new vehicle. From the time I stepped on the lot until I left, I received red carpet treatment Mike Yates and Joel Curran, my client advisor. Joel was patient, he took me on a number of test drives of various cars I had interest in and.he did not give up until he located a CPO 5 series with all of the amenities that I required. After listening to my concerns, he patiently explained the difference between leasing and owning a BMW. His attention to my needs and service was top drawer. I highly recommend him to anyone who values great service! More
Other Employees Tagged: Joel Curran
June 06, 2021
Gave me a good deal right from the start. Very upfront with all the costs and information. They made sure to find the car that we were looking for and didn't try to sell us another BMW just because it ma with all the costs and information. They made sure to find the car that we were looking for and didn't try to sell us another BMW just because it may have been on the lot. For the first time we leased a car, so I expect to be back in 3 years. More
Other Employees Tagged: Alexandre Hoebeke , Mark Carvalho
May 29, 2021
This dealership makes mistakes and doesn’t want to right their wrongs. Shame on this dealership. I have been a customer for over 4 years and this is the service that they give customers. See ya their wrongs. Shame on this dealership. I have been a customer for over 4 years and this is the service that they give customers. See ya More
Other Employees Tagged: Chris Rokosny
February 18, 2021
BMW of Bridgewater goes above and beyond to make their customers happy. This is a very well run dealership. My recent service experience was excellent. My service advisor Monika was extremely helpful a customers happy. This is a very well run dealership. My recent service experience was excellent. My service advisor Monika was extremely helpful and accommodating. I highly recommend BMW of Bridgewater!! More
Other Employees Tagged: Lori Trimarco , Monika - Service Advisor
January 05, 2021
I have leased 6 cars from this dealership and have never been disappointed!. The service is exceptional!!! Hat's off to the Sales team! Mike Yates/Mark Carvalho/John Palombo/Lawrence Weinglass/Mark Ongsiako been disappointed!. The service is exceptional!!! Hat's off to the Sales team! Mike Yates/Mark Carvalho/John Palombo/Lawrence Weinglass/Mark Ongsiako!!!! More
Other Employees Tagged: Chris Apgar, John Palombo, Mark Ongsiako , Mark Carvalho, Lawrence Weinglass
November 03, 2020
The sales staff , especially Manjula Buju, made buying my car such an enjoyable experience. Their emphasis on customer service is second to none! Every aspect from buying the car to personalizing my vehicle car such an enjoyable experience. Their emphasis on customer service is second to none! Every aspect from buying the car to personalizing my vehicle settings was thoroughly explained in detail. They made us feel welcome and appreciated our business -again.— Outstanding customer service !! Thank you all !! More
Other Employees Tagged: Manjula Biju
October 25, 2020
The whole team we worked with were great. They knew we were picky about understanding all the numbers and worked with us. The whole process went smoothly and we built and received a beautiful sav. Zarina were picky about understanding all the numbers and worked with us. The whole process went smoothly and we built and received a beautiful sav. Zarina the BMW genius, Joel the sales person and Mark the sales manager met all our needs, were knowledgable and we had a great experience. More
Other Employees Tagged: Joel Curran , Mark Carvalho, Zarina Fargali, Dave Wagoner
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