Mike Wrigley | Page 29

I found our salesman to be very positive and knowledgeable about the cars. He was courteous and helpful through the whole process. knowledgeable about the cars. He was courteous and helpful through the whole process. More

by Theresa Obregon Verified Customer Verified Customer

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Marvin was great, smart and confident. Everything went smooth, I would make a recommendation to senior management. You should have a concierge type person(s) available to go through feat Everything went smooth, I would make a recommendation to senior management. You should have a concierge type person(s) available to go through feature /benefits post the delivery and post possession of the vehicle to handle consumers issues, reteach and or explain items the buyer might have questions about. Having your best sales people doing such work is counter intuitive to making more sales and in many instances buyers are waiting while the best people to close the next deal are helping some one like me who had a few minor items I needed to resolve. Knowing I am taking away your best talent to do this is not good. When I ran retail sales teams we always had someone who everyone loved to talk to because they had the time to spend with them solving those little issues and did the follow-up to the client and the sales person. And I know from empirical data that by freeing up my sales team to pursue new clients was a great way to increase sales and reduce my acquisition costs before and after the sale. Food for thought. More

by MIKE.S.MATTIOLI Verified Customer Verified Customer

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I hate the car buying process and these guys were pretty good about it. Ben was our sales guys and very low-pressure and chill. Thanks for that. good about it. Ben was our sales guys and very low-pressure and chill. Thanks for that. More

by Colin Verified Customer Verified Customer

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The service and attention is very satisfying and special, all my questions where answered on very special way Every body has special way to attend the costumers all my questions where answered on very special way Every body has special way to attend the costumers More

by MIGUELANGEL_BUENO Verified Customer Verified Customer

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Great guys to deal with quick and easy and on my way will be back be back More

by MAUIMATT1 Verified Customer Verified Customer

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They were nice, helpful and quick I really appreciate all those who helped me when looking for my car. those who helped me when looking for my car. More

by JOSHFUENTES655 Verified Customer Verified Customer

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All staff were professional and courteous. Gary Katz on the sales side was amazing to work with. He answered our questions thoroughly and took the time to listen and ask his own questions to h Gary Katz on the sales side was amazing to work with. He answered our questions thoroughly and took the time to listen and ask his own questions to help us make the right decision for our family. He was very professional and personable and made us feel very comfortable with our purchase. More

by ZWALKER359 Verified Customer Verified Customer

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I was helped with fixing my car even without an appointment.. the person who helped me pushed my car through even through to get checked out and fixed within the same day.. he didn’t have to do tha appointment.. the person who helped me pushed my car through even through to get checked out and fixed within the same day.. he didn’t have to do that and yet he still did I am very grateful and thankful for the service I got. More

by ILOVELAMONTCARTER2015 Verified Customer Verified Customer

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Great service. Everyone was great, Work done on time and correct every time I go to Folsom Lake Ford. Everyone was great, Work done on time and correct every time I go to Folsom Lake Ford. More

by GK16 Verified Customer Verified Customer

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Great service, friendly staff, Dave Laughlin is a great employee gives you everything you need to know. employee gives you everything you need to know. More

by JON72 Verified Customer Verified Customer

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