Mike Wrigley
Mike Wrigley at Folsom Lake Ford

Mike Wrigley | Page 28

Sales Manager

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.9
294 Reviews
4.9

294 Reviews

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294 Reviews of Mike Wrigley

March 03, 2024

Dealership Rating
Employee Rating

Poor lack of understanding, slow service, rude communication, unresolved issues, unprofessional behavior, careless work, disappointing experience overall. More

by RAMIREZ.CESAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 06, 2024

Folsom Lake Ford responded

Thank you for sharing this review regarding your experience with us, Cesar. I’d like to discuss this with you further if you could please contact me at your earliest convenience. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 29, 2024

Dealership Rating
Employee Rating

Folsom Lake Ford has excellent service and their customer service is beyond excellent every time I take any of my three cars there to be serviced I’m always greeted with a smile and the best service . More

by CACOWGIRL94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Fuhs

Mar 06, 2024

Folsom Lake Ford responded

I am so happy to hear that your recent visit went so well for you! I will let my team know about your experience and I hope you will reach out to me if you have any questions. Have a great day! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 27, 2024

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Employee Rating

Had a great experience purchasing my first truck. The sales person was very helpful and nice. Love my truck. More

by BRETKNUDSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Skye Mascadri, Greg Dobbins , Paul Campagna

Mar 04, 2024

Folsom Lake Ford responded

Thank you very much for taking the time to leave us a great review, Bret! I am pleased to hear about your great experience purchasing a truck at Folsom Lake Ford! If there is anything else we can do for you, please feel free to give us a call. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 27, 2024

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Jim L. was great!! Service Scott Berry #1 Scott Berry JR #1 Every time I go to Folsom Lake Ford I love all the key people> Even Jr Peterson More

by DOUG.DOBLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Campagna

Mar 04, 2024

Folsom Lake Ford responded

Thank you so much for your glowing review, Doug! I'm delighted to hear that you had a positive experience with Jim. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 25, 2024

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Employee Rating

Jake and Michael took very good care of us. Everything was ready coming in from Reno!! Thank You! More

by MMMJWILL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2024

Folsom Lake Ford responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 24, 2024

Dealership Rating
Employee Rating

I was treated with respect and kindness the moment I walked onto the lot. Never did I feel pressure to buy. Very comfortable. More

by ROSEHHB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Greg Dobbins, James Fuhs , Paul Campagna, Kentucky and Gabriel were the best.

Feb 28, 2024

Folsom Lake Ford responded

Hi Rose, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 22, 2024

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Employee Rating

Very friendly staff and was helped promptly. I felt I even had special treatment which was very appreciated! More

by STACEY.HALPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Folsom Lake Ford responded

Thank you for providing this amazing feedback, Stacey! Our team really appreciates your comments and we hope that you will visit us again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 22, 2024

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Employee Rating

I was supposed to come back to get a part fixed - part needed to be ordered and they said it would be about a week. No one ever called me back; I've called twice to try to see what's up but no one retur More

by kyle.stefano
Recommend Dealer
No
Feb 27, 2024

Folsom Lake Ford responded

Thank you for your feedback, Kyle. Here at Folsom Lake Ford, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 22, 2024

Dealership Rating
Employee Rating

What a professional, courteous and competent team. Best place if you want to buy a car. More

by MGONZ5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Greg Dobbins, James Fuhs , Paul Campagna, Gayle Blackwell 5 stars

Feb 28, 2024

Folsom Lake Ford responded

Your compliments and kind words mean so much to me and my team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. I hope that we can have the opportunity to work with you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 21, 2024

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Employee Rating

Great service! It was great that they came to my house to do the service!!!! More

by PORTNERLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Folsom Lake Ford responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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