Mike Waddle | Page 43

Definitely 5 star service as usual. Told me about 1/2 hour wait to check out the vehicle and I was done in about 20. :) hour wait to check out the vehicle and I was done in about 20. :) More

Report | Print

Steve in Service is always very professional.I got an Steve in Service is always very professional. I got an oil change and he also had the car washed before I picked it up. He always goes above and beyo Steve in Service is always very professional. I got an oil change and he also had the car washed before I picked it up. He always goes above and beyond. Marco In your Internet department contacted me to fix my Ford pass and referred me to the guide. I don’t think that was very helpful, therefore he got a one star from me. Definitely needs better training.It’s still is not accurate. More

Report | Print

Had a scheduled appointment for 9.00 and was taken as scheduled. They told me it would be about an hour and that’s exactly how long it took. They did every thing as asked and washed the car. Very happy w scheduled. They told me it would be about an hour and that’s exactly how long it took. They did every thing as asked and washed the car. Very happy with the service. More

Report | Print

Mike Waddle was professional in answering my questions. My car was in for a safety recall. They took care of that and my regularly scheduled maintenance. My car was in for a safety recall. They took care of that and my regularly scheduled maintenance. More

Report | Print

Once again, the service department was efficient and thorough. I have been using Arlington Heights Ford technicians for the last three vehicles in our household. Thanks Mike. thorough. I have been using Arlington Heights Ford technicians for the last three vehicles in our household. Thanks Mike. More

Report | Print

Problem found and fixed. Got a loaner while work being done.. good communication through process. Happy with how clean the facility was in all aspects. The clean my vehicle before giving it back. done.. good communication through process. Happy with how clean the facility was in all aspects. The clean my vehicle before giving it back. More

Report | Print

The service dept is the reason I continue to deal with AHFORD . Jerry, Steve and the guys are the best. Keep up the great work. AHFORD . Jerry, Steve and the guys are the best. Keep up the great work. More

Report | Print

Service is always good I have coming here for 16 years Steve is a great guy Mike is great also and Jerry makes sure I’m taking care of ,my family brings all makes of cars here thanks guys! Steve is a great guy Mike is great also and Jerry makes sure I’m taking care of ,my family brings all makes of cars here thanks guys! More

Report | Print

Great service has become the expectation with AH Ford. After getting an oil change this morning, I was a little surprised to see the safety check completed (all green checks) on my car only to find I had After getting an oil change this morning, I was a little surprised to see the safety check completed (all green checks) on my car only to find I had a headlight out when I got home. May have just been a coincidence that it went out sometime between when I left the shop and pulled into my driveway? Will be spending some time today changing headlamps in my driveway when I could have had your shop do it while it was inside (and dry). More

Report | Print

Excellent arrangements made for social distancing making me feel protected during this pandemic. Outside tents with lawn chairs socially distant and fans to circulate air. me feel protected during this pandemic. Outside tents with lawn chairs socially distant and fans to circulate air. More

Report | Print