Mike Waddle | Page 41

Great Family owned Business! I originally started to take my company owned Ford Escape to them for service. I quickly learned that all of the folks in the service department were very friendly and know take my company owned Ford Escape to them for service. I quickly learned that all of the folks in the service department were very friendly and knowledgeable and made sure that the service was done right the first time. Because of the Service team and the wonderful service they provided, my wife and I decided to buy her New 2016 Ford Explorer from them, even though there was Ford dealer closer to our home. We were so pleased with their "No Hassle" sales experience that when we needed to replace my company owned vehicle when I retired, we purchased our second vehicle from them, a New 2019 Ford Edge. They do ALL of the service work on our Vehicles, and they gave us the best price on Tires when we needed them. Jerry, Steve, Mike, Victor, Anthony, David, and the rest of the folks in the service department and our Sales Advisor, Steve Ursin are the best. I have highly recommended them to my friends. It's a great feeling when you come into the store and they know you by your first name. Thank You. More

Report | Print

Mike Waddle took the time to research a competitor repair price that I provided, and reached out to me with his findings. I greatly appreciate that, along with his helping on the costs. price that I provided, and reached out to me with his findings. I greatly appreciate that, along with his helping on the costs. More

Report | Print

David and the entire team do a great job at Arlington Heights Ford. We are very pleased with their services and knowledge. highly recommend their service department. Heights Ford. We are very pleased with their services and knowledge. highly recommend their service department. More

Report | Print

Have always experienced fast, friendly experiences with sales and service departments. Our family have been long time customers and friends with this organization and its products. sales and service departments. Our family have been long time customers and friends with this organization and its products. More

Report | Print

Mike took care of me everything went good was longer then anticipated I was told over an hour took over 2 hours but good job anticipated I was told over an hour took over 2 hours but good job More

Report | Print

Great, thorough service! Got my vehicle in quickly and dealt with all my concerns. Mike provided updates as needed and the job was done on time and at a fair price. Couldn’t ask for a better experience. dealt with all my concerns. Mike provided updates as needed and the job was done on time and at a fair price. Couldn’t ask for a better experience. More

Report | Print

Having to wait for the service the waiting area had few people and seem to be following COVID procedures. Mike made the check fairly quick and painless. people and seem to be following COVID procedures. Mike made the check fairly quick and painless. More

Report | Print

Things were a bit slow today, I’m assuming it was COVID related. That said, all service was completed as requested. We appreciate it, thanks! related. That said, all service was completed as requested. We appreciate it, thanks! More

Report | Print

I appreciated the prompt service and the use of a loaner car to wait at home for the maintenance of my car to be completed. Service was done professionally and I have great trust that my car is in the best car to wait at home for the maintenance of my car to be completed. Service was done professionally and I have great trust that my car is in the best possible condition. More

Report | Print

Every person that I have dealt with the past 20 plus years has been five stars. This is what brings me back to Arlington Heights Ford over and over again! years has been five stars. This is what brings me back to Arlington Heights Ford over and over again! More

Report | Print