Mike Treas | Page 24

Always provide great service to my 2009 F150 Supercrew with 225 miles. Honest advice every time. with 225 miles. Honest advice every time. More

by IMCCONNELL0 Verified Customer Verified Customer

Report | Print

Very professional staff, pleasant to deal with. Pick up and return of my vehicle was great. Plan on using this service again. Pick up and return of my vehicle was great. Plan on using this service again. More

by SDA_1503 Verified Customer Verified Customer

Report | Print

Great customer service and very informative with what was going on and needed to happen. going on and needed to happen. More

by MYOUNG19 Verified Customer Verified Customer

Report | Print

One of the parts I needed for the original repair had to be ordered. As soon as it came, they got me back in took care of it immediately. be ordered. As soon as it came, they got me back in took care of it immediately. More

by GONZOMINIATURE Verified Customer Verified Customer

Report | Print

Took my car in 2x for the same problem. Still not fixed and it's a 2019 Lincoln! Still not fixed and it's a 2019 Lincoln! More

by STACIA1 Verified Customer Verified Customer

Report | Print

I've been dealing with Koons Ford Annapolis for decades. Always great deals, great service, great people. Always great deals, great service, great people. More

Report | Print

The service center is great to work with. Mike Treas is always there to help. Mike Treas is always there to help. More

by BSIBOLSKI Verified Customer Verified Customer

Report | Print

Have worked with Koons and Mike Treas for 7 years. Recently had separate issues come up on a fleet vehicle within weeks of each other and were back on the road quickly both times. Recently had separate issues come up on a fleet vehicle within weeks of each other and were back on the road quickly both times. More

by HILLKEVINW Verified Customer Verified Customer

Report | Print

I really appreciate they always get my truck back to me when I need it when I need it More

by lesfavre Verified Customer Verified Customer

Report | Print

Terrible experience…despite a scheduled appointment and knowing I was waiting it took the service department almost 3 hours to do an oil change and update the Sync on my F150. Vehicle was parked for almost knowing I was waiting it took the service department almost 3 hours to do an oil change and update the Sync on my F150. Vehicle was parked for almost an hour before they even started. Then I was charged $88 for an oil change that was quoted on their web site as being no charge. When challenged about the cost, my service advisor advised it was a known issue than management was aware of but hasn’t corrected. More

by phshw99 Verified Customer Verified Customer

Report | Print