Mike Treas | Page 16

We paid a large sum of money for services. It usually takes more than 2 hours for a simple oil change. Then we don’t get an itemized receipt to say what was done or not done. It usually takes more than 2 hours for a simple oil change. Then we don’t get an itemized receipt to say what was done or not done. More

by Bphccrp Verified Customer Verified Customer

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The service department goes above and beyond to meet my expectations. Even if they are short staffed, they try to accommodate me with my demanding schedule. Earl and Mike do a fantastic job answering my qu expectations. Even if they are short staffed, they try to accommodate me with my demanding schedule. Earl and Mike do a fantastic job answering my questions in regards to my repairs and future things that are needed. More

by Michelle Verified Customer Verified Customer

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I already replied when they serviced my Corsair on February 21st. They did an excellent job and everything worked out smoothly. February 21st. They did an excellent job and everything worked out smoothly. More

by MARGOSILVEIRA97 Verified Customer Verified Customer

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Long time customer, always feel welcome! Mike Treas and his team always “take care of business” and get my vehicles in and out pretty quickly! Mike Treas and his team always “take care of business” and get my vehicles in and out pretty quickly! More

by EZRDR84 Verified Customer Verified Customer

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Nice easy to do business with small dealership. Great customer lounge to use while there Great customer lounge to use while there More

by RANDYSPARROW Verified Customer Verified Customer

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Great service and communication. Received my car back as promised. Will do service with Koons again. Received my car back as promised. Will do service with Koons again. More

by bwaugh9 Verified Customer Verified Customer

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Very pleased with overall service at Koons Ford of Annapolis. Highly recommend them. Since 2011, I have had very good experience with the team. Annapolis. Highly recommend them. Since 2011, I have had very good experience with the team. More

by GGEVAUDAN Verified Customer Verified Customer

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Very professional staff. The Koons Team always goes out their way to make sure you are satisfied. The Koons Team always goes out their way to make sure you are satisfied. More

by Arussoibew747 Verified Customer Verified Customer

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Always great service! Appreciate the customer service and quality of work performed at Koons of Annapolis. Appreciate the customer service and quality of work performed at Koons of Annapolis. More

by miketerp1 Verified Customer Verified Customer

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I was not happy with my Service. I was charged an additional half hour fee for having a lug nut lock on my wheels and stated that because of the lugnut lock, it would take them extr I was charged an additional half hour fee for having a lug nut lock on my wheels and stated that because of the lugnut lock, it would take them extra time to torque down the lugs. I was a mechanic for years and dealt with this. it s possibly 30 seconds of additional work, and they SHOULD be using a torque wrench regardless. I did not used to use a torque wrench all the time, but if I did, it would certainly not take more more than an extra minute a wheel to put the lug nut locks on. The truck had grease on the dash, and not floor liner and grease all over the lugnut lock key which was put next to my gear shift covered in grease. More

by CWSHILES Verified Customer Verified Customer

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