Mike Treas

I had an appointment for oil change and tire rotation. Appointment still took over 3 hours. Appointment still took over 3 hours. More

by ETHOMASS22 Verified Customer Verified Customer

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Mike has been my service advisor for longer than I can remember, through multiple Explorers purchased at Koons. Every one was driven for over 100,000 miles and Mike always looked out for my interests thro remember, through multiple Explorers purchased at Koons. Every one was driven for over 100,000 miles and Mike always looked out for my interests through all the mileage levels--he's #1 in my book! More

by dick8 Verified Customer Verified Customer

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They have been taking great care of my vehicle for years now. I don't see how it could be better. now. I don't see how it could be better. More

by LUISRC Verified Customer Verified Customer

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Good service and communication throughout the process. Just wish the recall could have been handled at the same time. Just wish the recall could have been handled at the same time. More

by LAURIEKINNAMON Verified Customer Verified Customer

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We've had great service on two vehicles over 15 years. Great people. Very professional. Great people. Very professional. More

by RAYLYNNOLIVER Verified Customer Verified Customer

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I have a recall, I was told the part needed to be ordered and it woul take 2 weeks but it’s been over a month, I reached out and was told I would be contacted when the part was ready and it woul take 2 weeks but it’s been over a month, I reached out and was told I would be contacted when the part was ready More

by andrewright Verified Customer Verified Customer

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It took longer than I thought but was inform what the amount was going to be amount was going to be More

by NLNIDA Verified Customer Verified Customer

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The service was very good the service people kept me informed on all aspects and timeline. informed on all aspects and timeline. More

by TOMGREEN423 Verified Customer Verified Customer

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Efficient professional service department. Having the same service rep each visit is a big plus Having the same service rep each visit is a big plus More

by DKH21122 Verified Customer Verified Customer

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The dealer addresses my concerns and fixes the problem with my vehicle. Service rep lets me know how things are progressing. with my vehicle. Service rep lets me know how things are progressing. More

by KATHYGIANNETTI Verified Customer Verified Customer

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