Mike Treas

Great professional service. Service was preformed as requested and seems to be great. Highly recommend . Service was preformed as requested and seems to be great. Highly recommend . More

by PFAUPEL Verified Customer Verified Customer

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I had an appointment for 8am. There seemed to be confusion if I even had an appointment. Around noon, I checked with my designated service representative in which they jumped thro There seemed to be confusion if I even had an appointment. Around noon, I checked with my designated service representative in which they jumped through hoops to get my truck pulled in for service. I was the last one in the waiting room after every other customer had gone and left. It was obvious that my appointment was overlooked for forgotten. The gentleman handling checkin sincerely apologized. I haven't had an issue at Leonardtown Ford nor at Koons Ford of Baltimore. The other locations get me in on-time and out within 1 to 1.5 hours tops. I don't see why I should return to this location. I've been a Ford owner since 2017. This location was a severe disappoint to me. -2024 Ford Raptor R More

by mrfranquez Verified Customer Verified Customer

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The service department is great and I have been happy enough with them to keep returning for the past 6 years ! enough with them to keep returning for the past 6 years ! More

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Koons provided great service and resolved my issues in a timely way to put me back in the road safely. They provided recommendations and options that worked for my budget. Thank you Mike Treas timely way to put me back in the road safely. They provided recommendations and options that worked for my budget. Thank you Mike Treas More

by JO4 Verified Customer Verified Customer

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I HAVE BEEN DEALING WITH MIKE TREAS FOR MANY YEARS. HE ALL WAY FIXES MY PROBEM IN A TIMELY MANNER' HE ALL WAY FIXES MY PROBEM IN A TIMELY MANNER' More

by NRBELL02 Verified Customer Verified Customer

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Courtesy, reliable, knowledgeable. Have never had a problem with phone or in person communication either vehicle. Have never had a problem with phone or in person communication either vehicle. More

by Linda Gail Verified Customer Verified Customer

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Jun 29, 2025: My experience with Koons Ford has always been great. Mike Treas (senior Service Manager) listens to my concern and recommends appropriate service to maintain my vehicle in excellent working been great. Mike Treas (senior Service Manager) listens to my concern and recommends appropriate service to maintain my vehicle in excellent working condition. Mike has assigned technicians which has completed quality service. Paula (Koons service scheduler) for vehicle maintenance / repairs has a good personality and works with me to acquire a date for my vehicle service. Thanks, Mike & Pauls! Chester More

by CHETTGENBOT4 Verified Customer Verified Customer

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Mike and his team identified a potential problem with the rear brakes' wear and fixed it. rear brakes' wear and fixed it. More

by David Barnes Verified Customer Verified Customer

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Had to have a transmission replaced in a company vehicle. Mike Matson made the process seamless. He communicated at all steps of the process and got the job done well ahead of schedule. Mike Matson made the process seamless. He communicated at all steps of the process and got the job done well ahead of schedule. More

by JKINNE0 Verified Customer Verified Customer

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Great service Great people Mike Tres is superior and his timing is always perfect . Thanks timing is always perfect . Thanks More

by bandaidone Verified Customer Verified Customer

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