Mike Szafraniec | Page 13

I was scheduled an appointment for an oil change at 6 pm, when I got there I was told all service technicians leave at 5 pm and there’s no possible way to get one. If you are going to use an offshore or thir when I got there I was told all service technicians leave at 5 pm and there’s no possible way to get one. If you are going to use an offshore or third party company for scheduling at least make sure they communicate with the service department. The only reason for 3 stars instead of 1 because Mike at the service department was very nice and helpful and gave great service, he was the only reason I came back. Kudos to Mike but for the management that can’t fix the miscommunications with the scheduling— do better. More

by dominikakduda Verified Customer Verified Customer

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Service advisor Mike Szafaniec was very informative and explained it to me before and after the service Service performance and future service needs. Car was ready before time expected, Pick up driver wa explained it to me before and after the service Service performance and future service needs. Car was ready before time expected, Pick up driver was on time as well. More

by GZIMGJEKA Verified Customer Verified Customer

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Class personified! I really like the way I was taken cared of! They absolutely do the research and they the love the feedback! A great working relationship! How an car I really like the way I was taken cared of! They absolutely do the research and they the love the feedback! A great working relationship! How an car shopping experience should be! More

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Jaymi is great to work with! Overall service did an amazing job, will definitely be back Overall service did an amazing job, will definitely be back More

by WNG3 Verified Customer Verified Customer

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It was a good experience, I appreciate that they made sure we got tooken care of sure we got tooken care of More

by wellingtonsway2020 Verified Customer Verified Customer

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Excellent Service and Team, I've been coming here / back again for years now, on my 3rd VW. again for years now, on my 3rd VW. More

by VW3x Verified Customer Verified Customer

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Berto was very helpful and kept me up to date on the progress of my vehicle! progress of my vehicle! More

by TBERRY3 Verified Customer Verified Customer

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The car was ready when needed and work cost a little less than expected so yay than expected so yay More

by ABSINTHIUM Verified Customer Verified Customer

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Very good customer service I was satisfied the last time I was there with the customer service I was there with the customer service More

by MISSDENEEL Verified Customer Verified Customer

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Team was great and always friendly and knowledgeable. They called to keep me up to date on all progress. They called to keep me up to date on all progress. More

by CLOAKED75 Verified Customer Verified Customer

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