Mike Salerno
Mike Salerno at Salerno Duane Chrysler Jeep

Mike Salerno | Page 5

General Sales Manager

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.7
75 Reviews
4.7

75 Reviews

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75 Reviews of Mike Salerno

August 16, 2024

Dealership Rating
Employee Rating

Fabulous dealership. Everyone in the entire facility is dedicated to customer satisfaction. I’ve been buying vehicles for my entire family there since 1988. First Jeep More

by Gene M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Shorrock, Paul Bonilla , Michael Salerno helped ensure the entire experience was superb.

Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Congratulations on your newest Jeep! Thank you for taking the time to write about your experience and for leaving a 5 -star review. It is wonderful to hear that you have been a valued and loyal customer since 1988! We are delighted that Paul has always been able to provide you with an excellent experience. We appreciate your continued business and look forward to working with you again in the future.

June 06, 2024

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Employee Rating

Jim Dietrich was great to work with. Very responsive throughout our buying experience. Very professional and knowledgeable regarding the model we purchased. He took all the time we neede More

by JBLASI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast, Jim Dietrich

Jun 11, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your positive feedback and for taking the time to leave a 5-star review! We are pleased that our team was able to provide you with professional and attentive customer service throughout the purchasing process. Your satisfaction is our top priority and we are here to help you at any time. Congratulations on your new vehicle!

May 30, 2024

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Helpful. . informative .. got the job done in a timely manner .. thanks, appreciate all of them More

by Mvn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review. We appreciate your business and look forward to working with you again in the future!

May 29, 2024

Dealership Rating
Employee Rating

Dealership is very good , prices are high because of high interests rates. Leased a Jeep summit with 8 miles on it , returned the next day with two issues which are factory quality control problems , now the More

by dc4777@gmail .com
Finance Experience
Recommend Dealer
Yes
May 29, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and 5-star review. We're pleased to have been able to assist you, though it's clear there are areas to improve. We appreciate your business and ensuring your complete satisfaction is important to us. Please do not hesitate to contact us if you need further assistance.

May 07, 2024

Dealership Rating
Employee Rating

The dealership was extremely well kept. Sergio was receptive and very educated on my vehicle. I look forward to working with him in the future. Sal was excellent on how he explained the More

by ANGEL.ABCLLC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Ovalle, Sal Zebardast

May 09, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your gracious words and 5-star review! We’re delighted to hear you enjoyed the dealership and your service from Sergio. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

April 27, 2024

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Employee Rating

Tires were to be rotated but on return the same tire on the same location was still having a leak so tires were not rotated but had been stated they were. Had the tire checked when the car was in for a rec More

by webeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 07, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

March 14, 2024

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Great team at SD Jeep. It’s my third Jeep from Sergio. They always deliver. More

by ckrikos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Ovalle, Cory Taylor

Mar 14, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your recommendation and your 5 star review. We appreciate your business, for taking the time to share your feedback, and for choosing us for your all three of your Jeeps!

March 07, 2024

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Employee Rating

The service department is very knowledgeable and dependable and fixes your car the first time! More

by jillgoldstein0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Ovalle, Matthew Fuchs

Mar 13, 2024

Salerno Duane Chrysler Jeep responded

We really appreciate you taking the time to leave us your 5 star review. It means a lot to the whole team, and we’d love to have you back very soon.

February 17, 2024

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Employee Rating

Everyone at Salerno Duane made this a very easy process to trade in my car and purchase the new one! More

by ANTHONYDESIDERIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast, Cesar Sanchez

Feb 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and the 5 star review! We appreciate your business and hope you are enjoying your new vehicle. Congratulations!

February 17, 2024

Dealership Rating
Employee Rating

Paul, Bill, Matt, and Jaylen are the best. Great people and great service. Thank you More

by aleximperatore1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and the 5 star review! We value your business and feedback. Thank you for choosing us!

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