Mike Reidy
Mike Reidy at Rallye Lexus
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Mike Reidy

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.9
494 Reviews

Dealership Experience

17 yrs, 4 mos

Industry Experience

36 yrs, 1 mo

Languages Spoken

English English

4.9

494 Reviews

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494 Reviews of Mike Reidy

January 21, 2025

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Employee Rating

Its a very clean and friendly environment. I enjoyed my stay while waiting for my car. Mike was great More

by ptishka
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 21, 2025

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that Mike and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

January 21, 2025

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great customer service skilled professionals i would recommend to anyone. best experience i have been exposed to More

by SAL_CIPPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

January 20, 2025

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Out of all the dealerships I’ve dealt with over many years Rallye is, without question, the very best. They really put the needs of the customer first and foremost. More

by JJFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Paul Ok, Maria Santoro, Dominic Strippoli , Clarice in charge of loaner cars

Jan 21, 2025

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

January 14, 2025

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I am disappointed with this dealership. I have been a customer here since 2017. I always got 3 free services with my leases and now they have discontinued this. Its a disservice to everyo More

by ANIKELLY
Recommend Dealer
No
Jan 14, 2025

Rallye Lexus responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Ani, please reach out to us directly to let us know the best way to contact you and we will reach out. James Quinlan Service Manager 516-676-8686

January 07, 2025

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Mechanic manager explained everything so thoroughly and was very professional and polite. Staff is awesome! More

by THEFAZ33
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Montijo

Jan 07, 2025

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

January 06, 2025

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Service Advisor Mike is great. He gave us a clear explanation of the issues and also gave us instructions on scheduling the recall service. More

by vingliang2005
Service Price Transparency
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Recommend Dealer
Yes
Jan 06, 2025

Rallye Lexus responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

January 06, 2025

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Rallye is tops in sales and service. I've dealt with a lot of dealerships over the years and I can say without reservation that Rallye is truly one of the best. Lexus is a great car and More

by JJFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Anthony Costanzo, Maria Santoro, Troy Sun , Clarice in loaner

Jan 07, 2025

Rallye Lexus responded

JJ, Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and Clarice. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

January 05, 2025

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I have purchased 5 Lexus’s because the people that work in the service department are excellent. More

by BUZZEAST13
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 05, 2025

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

December 30, 2024

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Employee Rating

Mike Reidy is the best! Always takes care of any issues I have. This dealership provides the best service. More

by KSTALAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Rallye Lexus responded

We are very happy Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

December 24, 2024

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Employee Rating

good deal nice people thank you come back again,good prices happy about it my friends will like it More

by JUANSERR136
Service Price Transparency
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Recommend Dealer
Yes
Dec 29, 2024

Rallye Lexus responded

Thank you so much, Juan, for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

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