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Mike Reidy
Mike Reidy at Rallye Lexus
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Mike Reidy

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.9
497 Reviews

Dealership Experience

17 yrs, 5 mos

Industry Experience

36 yrs, 2 mos

Languages Spoken

English English

4.9

497 Reviews

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497 Reviews of Mike Reidy

February 18, 2025

Dealership Rating
Employee Rating

Always satisfied with service I receive. Mike Reidy and Michael Montijo are both always very helpful. More

by STEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Montijo

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Feb 18, 2025

Rallye Lexus responded

Thank you for taking the time to share your feedback with us, Steve. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

January 28, 2025

Dealership Rating
Employee Rating

It was a pleasure working with Richie, Anthony and the tech. Great team! We are repeat customers and we will continue to come back! More

by counslrdeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Anthony Piccirillo, Richie Repanes

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Jan 28, 2025

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Richie, Anthony, and our team met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! John Tetta 516-676-4000

January 24, 2025

Dealership Rating
Employee Rating

Service was excellent. Unfortunately the problem was not fixed. There is a factory defect. Sad. More

by Vasilia Tsismenakis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Montijo

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Jan 26, 2025

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

January 21, 2025

Dealership Rating
Employee Rating

great customer service skilled professionals i would recommend to anyone. best experience i have been exposed to More

by SAL_CIPPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Michael Montijo, Maria Santoro, James Quinlan, Dawn Sullivan

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Jan 21, 2025

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

January 21, 2025

Dealership Rating
Employee Rating

Its a very clean and friendly environment. I enjoyed my stay while waiting for my car. Mike was great More

by ptishka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2025

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that Mike and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

January 20, 2025

Dealership Rating
Employee Rating

Out of all the dealerships I’ve dealt with over many years Rallye is, without question, the very best. They really put the needs of the customer first and foremost. More

by JJFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Paul Ok, Maria Santoro, Dominic Strippoli , Clarice in charge of loaner cars

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Jan 21, 2025

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

January 14, 2025

Dealership Rating
Employee Rating

I am disappointed with this dealership. I have been a customer here since 2017. I always got 3 free services with my leases and now they have discontinued this. Its a disservice to everyo More

by ANIKELLY
Recommend Dealer
No

Other Employees Tagged: Joanna Oates, Michael Montijo, Maria Santoro

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Jan 14, 2025

Rallye Lexus responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Ani, please reach out to us directly to let us know the best way to contact you and we will reach out. James Quinlan Service Manager 516-676-8686

January 07, 2025

Dealership Rating
Employee Rating

Mechanic manager explained everything so thoroughly and was very professional and polite. Staff is awesome! More

by THEFAZ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Montijo

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Jan 07, 2025

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

January 06, 2025

Dealership Rating
Employee Rating

Service Advisor Mike is great. He gave us a clear explanation of the issues and also gave us instructions on scheduling the recall service. More

by vingliang2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 06, 2025

Rallye Lexus responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

January 06, 2025

Dealership Rating
Employee Rating

Rallye is tops in sales and service. I've dealt with a lot of dealerships over the years and I can say without reservation that Rallye is truly one of the best. Lexus is a great car and More

by JJFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Anthony Costanzo, Maria Santoro, Troy Sun , Clarice in loaner

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Jan 07, 2025

Rallye Lexus responded

JJ, Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and Clarice. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

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