Mike Pahlas
Mike Pahlas at Columbia Ford Kia

Mike Pahlas | Page 39

Service Manager

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

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4.7
417 Reviews

Grew up in Franklin CT,father owened a small service station where I grew up learing/working on cars.Went to Norwich Tech and started working for Ford in 1984.I enjoy the chalange of the ever growing automotive field.

Dealership Experience

28 yrs, 2 mos

Industry Experience

42 yrs, 2 mos

4.7

417 Reviews

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417 Reviews of Mike Pahlas

April 10, 2017

Dealership Rating
Employee Rating

Superb service from Mr. Senick at Columbia Ford Kia. Everyone is very friendly and out to help in any way they can to make your experience with them the best. We have dealt with John Senick before and as More

by sandy bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Senick

March 20, 2017

Dealership Rating
Employee Rating

Shutter NOW FIXED Not happy with repair! Shutter is still there, I will be bringing back until it is one hundred percent repaired. It is not normal and must be fixed! More

by Nick F-150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube , Steve Paulsen, Transmission Tech Brian

Mar 20, 2017

Columbia Ford Kia responded

We understand your concern with your 2016 F150 and working together with your input to isolate the problem. Our Service Manager will be reaching out to you to make further arrangements .

March 03, 2017

Dealership Rating
Employee Rating

Professional Always a great job and communication is great . I would recommend this dealership to everyone. Have been dealing with Columbia Ford since 1995 and wil More

by Coachhyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Senick

March 03, 2017

Dealership Rating
Employee Rating

Very helpful My SUV had ALOT of damage, putting us in a rental for an extended period of time. The collision center was great with keeping me updated, answering an More

by erin spring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 22, 2017

Dealership Rating
Employee Rating

Employees Everyone goes above and beyond to help with your individual needs . Someone is always there to help with any problem and make it right. Thanks More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Gurzler , Steven J. Murphy Sr.

January 30, 2017

Dealership Rating
Employee Rating

Recall Brought vehicle in for a recall repair. Another potential problem, nothing to do with the recall, was discovered and (after ok call) repaired. Thanks More

by JB32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube , Rachel Rolli

January 27, 2017

Dealership Rating
Employee Rating

Exceptional service! Although there was a hiccup on scheduled pick up day for my F-150, Mike Pahlas went above and beyond to resolve the matter - in my experience he's the More

by perfectpiece
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey

January 04, 2017

Dealership Rating

Buying a Ford escape It was the easiest time we ever had at a car dealership. Everyone was terrific, courteous and friendly besides being very knowledgeable. Third dealer, More

by Mike Welles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Gates , Steven J. Murphy Sr.

December 16, 2016

Dealership Rating
Employee Rating

great service...friendly people The people at Columbia ford kia worked very hard to find a vehicle that I was comfortable with and could afford. They got me in an awesome van and I More

by Rachel8781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmie Bletsch , Steve Paulsen

December 08, 2016

Dealership Rating
Employee Rating

routine service done well Everyone does a great job. Have enjoyed doing business with this dealership since 1991. I've bought dozens of vehicles over the years and have always More

by tom Crossen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube , John Senick

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