Mike Pahlas
Mike Pahlas at Columbia Ford Kia

Mike Pahlas | Page 25

Service Manager

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

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4.7
417 Reviews

Grew up in Franklin CT,father owened a small service station where I grew up learing/working on cars.Went to Norwich Tech and started working for Ford in 1984.I enjoy the chalange of the ever growing automotive field.

Dealership Experience

28 yrs, 2 mos

Industry Experience

42 yrs, 2 mos

4.7

417 Reviews

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417 Reviews of Mike Pahlas

September 14, 2020

Dealership Rating
Employee Rating

Once all the documentation was closed out, I was impressed with the experience from start to finish. I had both autobody and and service work completed. Thanks for the A1 service. More

by YaYa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 09, 2020

Dealership Rating
Employee Rating

There were too many things to list here that went wrong with this service appointment. Since purchasing my truck I have had all my service done at your dealership and have never had an experience like thi More

by paul12427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Berube

Sep 09, 2020

Columbia Ford Kia responded

Good afternoon paul12427, I would like to listen to and help you resolve any of your recent service issues here at our dealership. You stated that you’ve had all of your service work done here and it’s been fine until this visit. We want to resolve this and continue on taking care of you and your vehicle. Please contact me directly, Michael Pahlas Service Manager Columbia Ford Kia 234 Rt 6, Columbia, CT 06237 860 228 2886 x124 office 860 228 6977 fax mpahlas@columbiaford.com www.columbiaford.com

September 03, 2020

Dealership Rating
Employee Rating

Friendly, pleasant, easy to work with. All are extremely knowledgeable in their products and service. I would recommend this business to all my friends and family. They will always have my repeat business More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Thompson, Joe Berube, Bobby Eskey , Michelle Fontaine, Brianne Gallagher, Odessa Santiago, John Senick, Anna Casoni

August 25, 2020

Dealership Rating
Employee Rating

Bobby Eskey did a great job !!! Bobby is very knowledgeable honest ,and cares about his customers!!! The entire service department is very reliable !!! All my cars are well taken care of by this More

by MACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

August 07, 2020

Dealership Rating
Employee Rating

Always pleasant staff quickly set the appointment and provide a nice welcome upon arrival. Once the work was done I received a timely phone call and text that the vehicle was ready. Quick easy checkout i More

by Denim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 06, 2020

Dealership Rating
Employee Rating

Oil Change As always excellent and courteous service. Have been coming to Columbia Ford for a number of years, purchased at least 2 vehicles from them and hope t More

by jmj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

July 31, 2020

Dealership Rating
Employee Rating

The team led by Matt Milichi did an outstanding job resolving any and all complications with my purchases recently....extremely happy with outcome! Looking forward to future purchases! More

by Ddupuis09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Gurzler, Jimmie Bletsch , Brianne Gallagher, Matt Milici, Odessa Santiago

July 29, 2020

Dealership Rating
Employee Rating

Great people who understand what customer service means! It was quite a fresh of breath air to deal with people who truly care about your needs. Everyone I spoke to was very nice. I feel like I belong to a More

by ctop70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Gurzler , Edward Carpenter, Brittney

July 15, 2020

Dealership Rating
Employee Rating

Dinning Out ! I walked into the Service area like I was walking onto a yacht . Greeted with smiles , asked how can we help you ,told I would be called with an updat More

by michael.f.belanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 25, 2020

Dealership Rating
Employee Rating

As always great dealership who you can trust. Tbe car was done in a timely manner and fixed right. Mike amd his team are very helpful More

by Ericmillerct
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

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