Mike Pahlas
Mike Pahlas at Columbia Ford Kia

Mike Pahlas | Page 23

Service Manager

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

Contact Me
4.7
417 Reviews

Grew up in Franklin CT,father owened a small service station where I grew up learing/working on cars.Went to Norwich Tech and started working for Ford in 1984.I enjoy the chalange of the ever growing automotive field.

Dealership Experience

28 yrs, 2 mos

Industry Experience

42 yrs, 2 mos

4.7

417 Reviews

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417 Reviews of Mike Pahlas

January 18, 2021

Dealership Rating
Employee Rating

This service center is outstanding especially their attention to detail. I have never had reason to complain. the fact they have a restaurant right on the premises is an added bargain. More

by Westies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

January 12, 2021

Dealership Rating
Employee Rating

The service from this dealership continues to excel. They got us in quickly and even provided a ride home while they completed the service. The service shuttle was clean and all Covid-19 required saftey step More

by allen.briere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

January 07, 2021

Dealership Rating
Employee Rating

It's always a pleasure to do business with this dealer. John Senick has always done a great job with my purchases. Mike the service manager and his staff are really professional and always happy I brought More

by tom Crossen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube

December 29, 2020

Dealership Rating
Employee Rating

Service Manager was great to work with. Unfortunately Ford still has not been able to figure out why more door keeps freezing causing the door not to shut. Service staff at Columbia has been fantastic t More

by Amoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 27, 2020

Dealership Rating
Employee Rating

First time coming in for service on my new car that was purchased at dealership. Everyone was friendly, professional, service was great. Thank you for your assistance. More

by Cmm6141
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube

December 25, 2020

Dealership Rating
Employee Rating

Super dealership. Excellent, attentive, protractive. Always willing to help and recommend tips to keep car running at top efficiency. I recommend to my friend and business associates the dealership fo More

by jon.peskin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

December 23, 2020

Dealership Rating
Employee Rating

Pleasant place to wait for your service to be done. I appreciate the complementary coffee. The work is typically done as expected and in a reasonable timeframe. More

by Goose
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey , Tony Mauro, Jose Arriaga

December 22, 2020

Dealership Rating
Employee Rating

Worst customer service! Hung on me . Worried more about money , and where the check is ? Bought my Kia Sportage right before covid hit and closed everything down . Lost a customer over $500.00 part ! More

by Jennytoira65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bobby Eskey

Dec 29, 2020

Columbia Ford Kia responded

Good afternoon Jennytoira65, I would like to help resolve any issues you might have had during you recent service visit. Please contact me at you soonest convenience Michael Pahlas Service Manager Columbia Ford Kia 234 Rt 6, Columbia, CT 06237 860 228 2886 x124 office 860 428 3067 cell 860 228 6977 fax mpahlas@columbiaford.com www.columbiaford.com

December 11, 2020

Dealership Rating
Employee Rating

Outstanding service. Completed on time. Wonderful, helpful, friendly staff. Always willing to help and solve any problem. They take the time to listen to the customer. More

by pawpaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

December 10, 2020

Dealership Rating
Employee Rating

A very unusual dealership in many ways from the building itself to the extremely friendly staff. Huge inventory. Treated like royalty. Overall a great experience! More

by 201bigass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Gurzler , Brianne Gallagher, Richard Palacio

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