Mike Ohanesian
Mike Ohanesian at Five Star Subaru of Grapevine
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Mike Ohanesian

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
210 Reviews
5.0

210 Reviews

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210 Reviews of Mike Ohanesian

November 18, 2024

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Employee Rating

Great service department. Five Star services my 2016 Impreza and 2022 WRX and treats both as if they really matter. More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Five Star Subaru of Grapevine responded

Adrian, Thank you for your kind words and for choosing Five Star Subaru. Your satisfaction is our top priority, and we look forward to serving you again. Reach us at 817-438-1700 with questions about either of your cars any time! Thanks again, Jakob Ritter, Service Director

November 10, 2024

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Outstanding service. Quick and professional throughout the whole experience. Thank you again 5 Star Subaru. More

by mljpeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Five Star Subaru of Grapevine responded

Thank you, mljpeters, for choosing Five Star Subaru for your auto care. Expect professional services every time you visit our service center. Mike and our techs welcome your maintenance and repairs questions at 817-438-1700. Safe travels, Jakob Ritter, Service Director

September 25, 2024

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Ron was fantastic and did what he said he would do and is professional, helpful and a great ambassador for your dealership. More

by ERICGROB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2024

Five Star Subaru of Grapevine responded

ERICGROB, On behalf of Ron and your Five Star Subaru sales team, thank you for your comments and business. We remain available at 817-438-1700. Let us know if you would like to review any of the features on your car. Best regards, David Cheney, General Sales Manager

September 06, 2024

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They were very busy when I got there. A little miscommunication, but it was resolved quickly and all went well More

by ME Szeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Five Star Subaru of Grapevine responded

Thank you, DaiSzek, for your patience during your recent visit to our service center. Mike and I want to hear from you at 817-438-1700 when you have future care needs. We will focus on providing an efficient appointment. Sincerely, Jakob Ritter, Service Director

August 31, 2024

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I can't express enough how grateful I am for the exceptional service I received from Mike. I was in a tough spot, needing my car serviced at the last minute, and Mike went above and beyond to accomm More

by RSXtypeS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis “Junior” Hernandez

Sep 01, 2024

Five Star Subaru of Grapevine responded

RSXtypeS, We're so glad to hear that you had a positive experience with Mike and our service center. Your kind words mean a lot to our team. We look forward to serving you again in the future. Please don't hesitate to contact us at 817-438-1700 if you have any questions or need assistance. Thank you for choosing Five Star Subaru. Best regards, Jakob Ritter, Service Director

August 23, 2024

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I have to tell you, folks, this dealership has the best service department. Other dealerships? They’re all losers compared to this dealership. Believe me, I've seen a lot of service departments, but this o More

by KDWildman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder, Jakob Ritter, Jason Womack , Travis Litrell

Aug 23, 2024

Five Star Subaru of Grapevine responded

KDWildman, Thank you for your kind words! We're glad to hear that you were satisfied with our service at Five Star Subaru. Your positive feedback means a lot to us and we look forward to scheduling future appointments at 817-438-1700. Your satisfaction is our top priority, and we're committed to providing excellent service to all of our customers. Best regards, Jakob Ritter, Service Director

August 21, 2024

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Service depart was great! Mike was very patient with me and answered all of my questions. I really appreciated that I was given an update periodically. More

by Ana V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Five Star Subaru of Grapevine responded

Thank you, Ana, for allowing the Five Star Subaru service team the chance to help with your vehicle care. Whenever you need our knowledge, please call 817-438-1700. We are here to help! Take care, Jakob Ritter, Service Director

August 21, 2024

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The service personnel are always friendly, professional, and willing to solve whatever service I need. If I need a loaner, they usually have one available. The work has always been preformed in a timely man More

by Miss Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Zambrana

Aug 22, 2024

Five Star Subaru of Grapevine responded

Thank you, Miss Dee, for working with the Five Star Subaru service team! Any time you need vehicle advice, we welcome your questions at 817-438-1700. We do our best to offer great customer and vehicle care. Best regards, Jakob Ritter, Service Director

August 05, 2024

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Lauren Cano made my experience at 5star Subaru seamless and I'd recommend this place for buying a new car More

by Efrainthebarber70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Cano, Jose Zambrana

Aug 06, 2024

Five Star Subaru of Grapevine responded

Thank you, Efrainthebarber70, for taking the time to rate your Five Star Subaru service visit. Lauren is focused on customer care and any additional questions are welcomed at 817-438-1700. We want you to fully enjoy your Subaru. Thanks again, Jakob Ritter, Service Director

August 03, 2024

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Excellent service. Quick, polite, knew my name. Very informative. Attention to detail. Recommend him highly More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Five Star Subaru of Grapevine responded

Patti, Thank you for choosing Five Star Subaru for the care of your car. Mike and our techs are always available for technical or maintenance questions at 817-438-1700. Don't hesitate to give us a call. Safe travels, Jakob Ritter, Service Director

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