Mike O'Connell
Mike O'Connell at Arlington Heights Buick GMC

Mike O'Connell

Business Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

4.9
1,339 Reviews
4.9

1,339 Reviews

Write a Review

Dealership Experience

10 yrs, 10 mos

Industry Experience

32 yrs, 11 mos

1339 Reviews of Mike O'Connell

November 19, 2024

Dealership Rating
Employee Rating

I had called to either trade my car in or extend my warranty I was told unless I take down my previous bad rating I would not get good service from service dept and was told to take off rating for sa More

by Robyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Audino, Robert Baturin

November 18, 2024

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Employee Rating

No pressure shopping. Knowledgeable and personable staff. Came for specific car, but Nicolette suggested another trim if the same car and fit me perfectly. The trade in More

by ritamariebaruffi
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Nicolette Grivas

Nov 20, 2024

Arlington Heights Buick GMC responded

Congratulations on your new Buick, Rita! Thank you for taking the time to write about your experience. It's great to know Nicolette and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Arlington Heights Buick GMC

November 12, 2024

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This is about my 10th lease from this dealership. Shelley Barr and the entire team treat you like family! Thanks for sitting with me to set up the extras. Technology is so NOT my thing ;-) See you More

by Sfox
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Shelley Barr , Jesus Camargo, Danny Szwec and Ariel Szwec

Nov 14, 2024

Arlington Heights Buick GMC responded

It's always great to hear from our customers and we appreciate you taking the time to give us feedback, Susan! Thank you for continually choosing Arlington Heights Buick GMC for your vehicle needs. We look forward to seeing you for your next lease! Sincerely, The Team at Arlington Heights Buick GMC

November 09, 2024

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Nuestro vendedor Cersar Mtz fue muy amable y se tomó el tiempo para explicarnos con detalle todo, muy buen servicio con todos y es la segunda vez que compramos un carro aquí por el asesoramiento de César More

by jess210994
Sales Price Transparency
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Recommend Dealer
Yes
Nov 12, 2024

Arlington Heights Buick GMC responded

¡Gracias por su excelente reseña! Estamos encantados de saber que César le brindó un servicio amable y detallado durante su compra en Arlington Heights Buick GMC. Apreciamos su confianza en nosotros y nos alegra que haya regresado por segunda vez. Esperamos poder asistirle nuevamente en el futuro. ¡Que disfrute de su nuevo vehículo! Sincerely, The Team at Arlington Heights Buick GMC

November 09, 2024

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Cesar Martinez es un excelente vendedor un trato muy amable muy satisfecho gracias cesar. Vamos a regresar en el futuro por un nuevo carro. More

by lopezrafael912
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Szwec, Cesar Martinez

Nov 12, 2024

Arlington Heights Buick GMC responded

Agradecemos profundamente tus amables palabras sobre tu experiencia con Arlington Heights Buick GMC y nuestro vendedor, Cesar. Nos alegra saber que estás satisfecho y esperamos verte nuevamente en el futuro para ayudarte a encontrar tu nuevo carro. ¡Hasta pronto! Sincerely, The Team at Arlington Heights Buick GMC

November 09, 2024

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Employee Rating

Cesar Martinez fue muy amable conmigo y me ayudo a conseguir mi nueva 25 GMC Sierra AT4. Gracias a A.H. Buick GMC. Cesar Martinez es el # 1 en este dealership. More

by chilero326
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Audino, Cesar Martinez

Nov 12, 2024

Arlington Heights Buick GMC responded

¡Gracias! Estamos encantados de saber que tu experiencia con nosotros fue tan positiva y que César te ayudó a conseguir tu nueva GMC Sierra AT4. Apreciamos tus amables palabras y estamos aquí para cualquier cosa que necesites en el futuro. ¡Esperamos verte de nuevo en Arlington Heights Buick GMC! Sincerely, The Team at Arlington Heights Buick GMC

November 08, 2024

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They were very helpful and informative, and they made sure my car was safe before I got on the road. Fair prices and knowledgeable salesman. More

by Isaiah
Sales Price Transparency
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Recommend Dealer
Yes
Nov 11, 2024

Arlington Heights Buick GMC responded

Thank you for your kind words! We're glad to hear that you found our team at Arlington Heights Buick GMC to be helpful and informative. Your safety is our top priority, and we appreciate your recognition of our fair prices and knowledgeable sales staff. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Buick GMC

November 08, 2024

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Working with this dealership is like no other. Would drive out of state for them for every vehicle! Thank you! More

by kd.brooklyn
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 11, 2024

Arlington Heights Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about Arlington Heights Buick GMC. It means a lot to us that you would travel out of state for our services. We look forward to assisting you with your future vehicle needs! Sincerely, The Team at Arlington Heights Buick GMC

October 30, 2024

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Muchas gracias señor César por ayudarme a realizar la compra de mi nueva camioneta mil gracias More

by javiercervantes66
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez, Amin Aminipanah

Nov 01, 2024

Arlington Heights Buick GMC responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sincerely, The Team at Arlington Heights Buick GMC

October 24, 2024

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Employee Rating

I drove over four hours to buy a vehicle from here and you didn’t disappoint. Nicollette was very professional and made me feel welcome. More

by 69BUBBAJOE
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 25, 2024

Arlington Heights Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Arlington Heights Buick GMC

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