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Mike Nazzaro
Mike Nazzaro
Service Advisor
Cortese Chrysler Jeep Dodge RAM Mitsubishi
2400 W Henrietta Rd
Rochester, NY 14623
43 Reviews
I'm Mike, I have been in Rochester my whole life. Selling cars and servicing them for over 20 years. I love my job and working with the public. I strive to be the best i can be and i make connections with community members, businesses, friends and families. Please leave me some Great feedback.
Read moreDealership Experience
5 yrs, 4 mos
Industry Experience
18 yrs, 4 mos
Languages Spoken
English
43 Reviews
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43 Reviews of Mike Nazzaro
September 12, 2025
Always satisfied with the staff at Cortese, I know my vehicle will be done right and I have complete confidence. vehicle will be done right and I have complete confidence. More
by Sam
Verified CustomerOther Employees Tagged: Dan Obrien, Chris Dunkleberger, Gary Alger, Michelle Reed
September 01, 2025
As always, Mike Nazzaro provided excellent customer service throughout my service visit. Mike explained the needed repairs and provided regular progress updates through completion. I would recommend service throughout my service visit. Mike explained the needed repairs and provided regular progress updates through completion. I would recommend Mike and Cortese to anybody in need of car repairs More
by tppweltzer
August 28, 2025
Good communication describing situation and options. Good communication when there was an unexpected issues that could be ##. So put on computer to eval. Then my direct contact left, car returned fixe Good communication when there was an unexpected issues that could be ##. So put on computer to eval. Then my direct contact left, car returned fixed but no ability to explain computer results. More
by rotach42
August 20, 2025
I always prefer Cortese because of their amazing service! Any time I have an issue/concern, they happily check out my vehicle. I’ve had the pleasure of working with Mike Nazzaro and each time, he is always a Any time I have an issue/concern, they happily check out my vehicle. I’ve had the pleasure of working with Mike Nazzaro and each time, he is always an active listener and addresses any concerns. Additionally, I’ve received a loaner twice and it has been the smoothest experience thus far. From the receptionist to the mechanics, this is a fabulous team. Thank you to the entire team at Cortese! More
by rebeccalpatti
Other Employees Tagged: Kevin McGinnity, Michelle Reed
August 16, 2025
RIP OFF. DO NOT SERVICE YOUR VEHICLE THERE!!! I don’t think they have a mechanic there, they have me sat there for 4 hours. The malfunction collision warning DO NOT SERVICE YOUR VEHICLE THERE!!! I don’t think they have a mechanic there, they have me sat there for 4 hours. The malfunction collision warning was on, I wanted that fix , they said the cost was $849 for the job I said ok. I asked for an alignment, the washer fluid and check engine light was on. After 4hours they told me my vehicle was ready, I payed the bill, went in my car and drove off only to be greeted by the same lights on the dashboard. I went back to Mr. Jordi to asked what have he done to my car because everything seems the same, and he politely reply “ I didn’t know you wanted it fixed” so I asked to speak to the person in charge of servicing and there was Mr. Brian and his excuse was maybe the didn’t have the parts, to me I realize what kind of business they running at cortese dealership. They didn’t even have washer fluid in that huge dealership they advertising so much, I would’ve had my car service better at a mom and pop shop better. These people are waste of time and energy. They are scammers More
by Outlander
Other Employees Tagged: Gary Alger , Jordi
July 21, 2025
Not very trust worthy management. Classic run around, really bad communication. Rental vehicle sucked beans Classic run around, really bad communication. Rental vehicle sucked beans More
by markb9
Other Employees Tagged: Gary Alger
July 21, 2025
This is a great place and everyone is very nice. the service is very good too. Will go back! the service is very good too. Will go back! More
by sunnyliqian
Other Employees Tagged: Rick Riola, Gary Alger, Derek Bridges, Samantha Cortese, Jeff LaMartina, Anna Moretti, Bob Harmor, John R Cortese
July 14, 2025
Had an appointment for 8:00am for an oil change and tire rotation which took longer than two hours to complete this. The person that sent a text when I asked what was taking so long provided numerous excus rotation which took longer than two hours to complete this. The person that sent a text when I asked what was taking so long provided numerous excuses (one tech on vacation; two techs had retired; one tech was out after surgery among other reasons). Have taken the vehicles to another place for the same service that took less time and was more efficient. If they cannot service the car in adequate time then schedule less appointments or inform the individual when appointment is made. Not sure who the service department person was in reality because he never introduced himself More
by lstiefler
Other Employees Tagged: Gary Alger
July 05, 2025
We had a great experience with the entire crew at Cortese Jeep. Highly recommend working with them. Jeep. Highly recommend working with them. More
by jordan@morgdevo.com
Other Employees Tagged: Dan Obrien, Chris Dunkleberger, Gary Alger, Richard Godar, Mike Andreano, Steve Berardi, Kevin McGinnity, Michelle Reed
July 03, 2025
The air suspension was serviced 4 times in the past year cost is now over 14,000 dollars and still can’t fix the issue. cost is now over 14,000 dollars and still can’t fix the issue. More
by skybirdvi
Other Employees Tagged: Gary Alger
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