Mike Mrofchak | Page 3
Service Advisor
Mercedes-Benz of Palm Springs
4095 E Palm Canyon Dr
Palm Springs, CA 92264
I love to watch both NFL and NCAA football games on the weekend. Favorite vacation spots include Hawaii and Cabo San Lucas.
Read moreDealership Experience
17 yrs, 6 mos
Industry Experience
17 yrs, 6 mos
Languages Spoken
English
37 Reviews
Write a Review37 Reviews of Mike Mrofchak
June 05, 2026
in the past , work on the car at Mercedes has often been confusing and disorganized ! No transportation home, didn’t have time to clean car, etc. Yesterday was unbelievably organized!! Must be the new owne confusing and disorganized ! No transportation home, didn’t have time to clean car, etc. Yesterday was unbelievably organized!! Must be the new owners !!! More
June 01, 2026
Efficient, courteous, friendly, Mike communicated as the process was being completed. Did a follow- up prior departing. Physically went to the car to show me the item was fixed. Thank you process was being completed. Did a follow- up prior departing. Physically went to the car to show me the item was fixed. Thank you More
Other Employees Tagged: Loaner cars, gentlemen was very approachable
May 29, 2026
The best service I have haf at Palm Springs Mercedes in fifteen years. Since they have upgraded their software.. Great communication. fifteen years. Since they have upgraded their software.. Great communication. More
Other Employees Tagged: Garrett Whitaker
May 29, 2026
Mike Mrofchak has been servicing my vehicles for years, and I honestly can’t recommend him enough. He is professional, and always goes above and beyond to make sure everything is done right. Mike has consi and I honestly can’t recommend him enough. He is professional, and always goes above and beyond to make sure everything is done right. Mike has consistently provided amazing service every single time. He takes the time to explain things, is always honest, I highly recommend him to anyone looking for reliable and top-quality service. 5 stars all the way! More
May 29, 2026
Professional, competent, efficient, plus excellent customer service describes every interaction I've had with Mercedes Benz of Palm Springs employees over the past ten plus years. customer service describes every interaction I've had with Mercedes Benz of Palm Springs employees over the past ten plus years. More
Other Employees Tagged: Erick Ramon
May 24, 2026
Outstanding service! Had a 100,000 mile service done…Additional work was required and video evidence of the issues were sent to me for review and approval…Everything was Had a 100,000 mile service done…Additional work was required and video evidence of the issues were sent to me for review and approval…Everything was taken care of in a professional manner. More
May 23, 2026
This dealership and specifically my Advisor Mr Mike Mrofchak was very thoughtful and thorough. All of my questions were answered honestly and in a way I could clearly understand. I appreciate his assis Mrofchak was very thoughtful and thorough. All of my questions were answered honestly and in a way I could clearly understand. I appreciate his assistance and hope he continues to show up as my Advisor. Thank you. More
Other Employees Tagged: Manny was excellent with his video inspection

