Mike Majors
Mike Majors at Family Hyundai

Mike Majors

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,013 Reviews
4.5

1,013 Reviews

Write a Review

1013 Reviews of Mike Majors

March 07, 2025

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Employee Rating

Very professional team, friendly, quick service, comfortable waiting room atmosphere, family friendly service, enjoyable experience! More

by DEZIROMO2010
Service Price Transparency
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Recommend Dealer
Yes
Mar 07, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 07, 2025

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Employee Rating

Absolutely scammed for a quick buck. Terrible service. My car now drives worse than before I took it in. Just a shady disappointing experience. Checkout my review on google. More

by AlexSolem
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Brian I think his name was? xxxxing terrible too.

Mar 10, 2025

Family Hyundai responded

Alex, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 06, 2025

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Fantastic business, excellent service and employees. Very polite staff. Wouldn’t go anywhere else. Highly recommended. More

by POTBELLYINC
Service Price Transparency
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Recommend Dealer
Yes
Mar 06, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 03, 2025

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My experience with Family Hyundai has always been a good one. Fast friendly professional service from the service department. More

by Kgess0608
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Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Mar 03, 2025

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

February 26, 2025

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I've had no interaction with the service department at this dealership. I bought a used car there last month. More

by APORTER51
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Recommend Dealer
Yes
Feb 26, 2025

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai!

February 22, 2025

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They changed my oil when i brought it in for warranty horn not working. I changed my oil myself the week before. More

by GCSTACK
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Recommend Dealer
Yes
Feb 24, 2025

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

February 13, 2025

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As timely as it could be. Professional environment. Had space to work at while waiting. More

by t.killelea
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Recommend Dealer
Yes
Feb 13, 2025

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

February 06, 2025

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Professional and caring making sure your vehicle repairs are done right. Great customer service. Quick and responsive to your vehicles repairrs. More

by ronok3175
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Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt

Feb 06, 2025

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 03, 2025

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Employee Rating

I brought my car in for a recurring engine issue with documentation on what my personal mechanic had already done and asked that they look beyond the obvious computer readout to find the actual root of More

by CautiousBuyer
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Workmanship
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Recommend Dealer
No
Feb 07, 2025

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 03, 2025

Dealership Rating
Employee Rating

I brought in my 2022 Tucson for oil change in Jan 15. I told the staff the power window locks for rear seat is not functioned, can he take a look so I can make an appointment for repair if necessary. But More

by Dan
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Colin Simmons, Carlos Alcantar, TJ Schmitt, Michael Kratschmer , Kenneth Begeske, one star.

Feb 06, 2025

Family Hyundai responded

Dan, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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