Mike Macedon | Page 16

Professional Auto dealership A very accommodating organization that does everything it can to earn your business and to make sure that you are satisfied with the results. I was th A very accommodating organization that does everything it can to earn your business and to make sure that you are satisfied with the results. I was there 4- hours and left feeling satisfied with the outcome. More

by Bill O Verified Customer Verified Customer

Print

A4 review Great service. Adding words as I don’t want to have to put 25 words here. Shouldn’t have to add comments, theses should be optional. Great service. Adding words as I don’t want to have to put 25 words here. Shouldn’t have to add comments, theses should be optional. More

by RGFLASH44 Verified Customer Verified Customer

Print

A very pleasant and professional experience. Everyone from the used car sales manager, business manager and my sales person was very nice and extremely knowledgeable. It made my buying experience Everyone from the used car sales manager, business manager and my sales person was very nice and extremely knowledgeable. It made my buying experience very smooth. More

by GeorgeK Verified Customer Verified Customer

Print

Very quick Very good service. A recall on the car. Will be taken care of in December. Hope it goes as fast as this time did thankd Very good service. A recall on the car. Will be taken care of in December. Hope it goes as fast as this time did thankd More

by lpac9 Verified Customer Verified Customer

Print

Fantastic Sales Experience w/ Mike! ! ! ! ! ! I have to applaud Audi Hoffman Estate. My mother and i first met with Mike and Hoffman Estates, we had a stellar experience back the first month of A I have to applaud Audi Hoffman Estate. My mother and i first met with Mike and Hoffman Estates, we had a stellar experience back the first month of August. The next two months, we hit the "pause" button. Upon reengaging with Mike and the dealership, the response could not have been more positive! I will gladly recommend as well as have my mom service her car at the dealership! Thank you Audi + Hoffman Estate! You have a very happy customer! More

by BETH3 Verified Customer Verified Customer

Print

Excellent all around From the professionalism of my salesperson, Mike Macedon, to the deal that I received, to the knowledgeable and quick service department, I couldn’t b From the professionalism of my salesperson, Mike Macedon, to the deal that I received, to the knowledgeable and quick service department, I couldn’t be happier with Audi Hoffman Estates. If all car dealers followed their lead, the industry would be much better off, and customers wouldn’t prefer a root canal over buying a new car. More

by smh780 Verified Customer Verified Customer

Print

Inconsistent, overpriced and didn’t complete recall The charge of nearly $800 for a new key was absurd. When I called, they could not find my car to know if it was done. A day later, I got a recall not The charge of nearly $800 for a new key was absurd. When I called, they could not find my car to know if it was done. A day later, I got a recall notice for that car in the mail. Why it wasn’t done while it was there suggests that care wasn’t taken to inspect the car as suggested. Poor attitudes among the service people who pushed me from one person to another. More

by Grove Verified Customer Verified Customer

Print

New car rattle I brought my new 2018 A5 SB in for a rattle that appears to be connected to the cover in the back. The technician added some felt and we we then went I brought my new 2018 A5 SB in for a rattle that appears to be connected to the cover in the back. The technician added some felt and we we then went for a test drive. During the drive, the rattle was muffled, but still there. Since then, I have driven quite a bit and the rattle is back, just as loud as before. The guy who checked me in and the technicjan were very courteous and I like the video and checklist that was sent to my email, recapping what was done. Unfortunately, the issue wasn’t fixed and I will need to bring the car back for another appointment. More

Print

No time for a used car customer I had identified 4 used cars from their website that I was interested in test driving and purchasing one of them. Excited they had all 4 I was intere I had identified 4 used cars from their website that I was interested in test driving and purchasing one of them. Excited they had all 4 I was interested in Q7, Q5, Toureq and MDX. After arriving and explaining we were looking to test drive these the front desk salesman told us he wouldn't do that and maybe 1 or 2 he could give us the time for. We were the only customers in the showroom or parking lot and when we drove by an hour later that appeared to still be the case. Why promote used cars on your website if you are not willing to spend time with a customer showing them? Very disappointed in the manner in which we were treated but luckily we were able to find a nice Acura dealer down the street more than happy to help us with a used car to purchase. More

Print

Problems with car. I came in for window wipers, how to use my cell phone that has always been a problem and help me to know what I was doing wrong.plus my car was clean I came in for window wipers, how to use my cell phone that has always been a problem and help me to know what I was doing wrong.plus my car was clean and every one was very nice. More

Print