Mike Loucks
Mike Loucks at Fred Martin Superstore

Mike Loucks | Page 8

Service Advisor

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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4.8
99 Reviews
4.8

99 Reviews

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99 Reviews of Mike Loucks

May 13, 2022

Dealership Rating
Employee Rating

Super friendly people and really clean considering they were under construction will buy a car there again More

by MOMELON04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 13, 2022

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

January 22, 2022

Dealership Rating
Employee Rating

Joe and Rob were very informative, and listened to what I needed. I also like the service department and how they take care of Fred Martin customers More

by nancy.dragovich
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shean

Jan 24, 2022

Fred Martin Superstore responded

Nancy, Thank you so much for your wonderful review! We are thrilled that Joe and Rob had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

November 18, 2021

Dealership Rating
Employee Rating

Easy location….new clean facility….salesperson was easy to work with, wasn’t high pressure and the deal was fair for both parties More

by JBRO4746
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Swarm

Nov 19, 2021

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

November 14, 2021

Dealership Rating
Employee Rating

Amazing crew could not ask for a better team to facilitate our purchase. Thank you . More

by Ryanfairbanks2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco, Michael Rutherford , Mathew Gorbe, William Monroe, Devon Richardson

Nov 14, 2021

Fred Martin Superstore responded

Ryan, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

September 17, 2021

Dealership Rating
Employee Rating

Spotless building , nice perks for service . Great people easy to do business on a new vehicle More

by chickenron45
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Wootan , Mike Gentile, Nick Shook

Sep 19, 2021

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

September 02, 2021

Dealership Rating
Employee Rating

We have bought our last 6 Jeep’s from Fred Martin. We have always had a great experience. I would recommend them to everyone we know. More

by JLOCOCO0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Dowdall

Sep 03, 2021

Fred Martin Superstore responded

Thank you for your repeat business, it's great to hear that we were able to get you exactly what you needed! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

August 16, 2021

Dealership Rating
Employee Rating

Fred Martin Superstore In Barberton,Ohio I would definitely recommend this car dealership! My husband & I have been buying cars here since 2000! We just purchased r 7th car here in August! Fred Mart More

by CBARNES2029
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Smith

Aug 16, 2021

Fred Martin Superstore responded

Wow! Thank you so much for this great 5-star review. Congratulations on your new purchase! Thank you for choosing Fred Martin Superstore for the past 20+ years; we truly appreciate your loyalty. Thank you - Fred Martin Superstore Team

July 28, 2021

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Employee Rating

Great communication. Good, quick work. I’m getting ready to move cross-country and wanted to get everything set to go. I needed a replacement hitch, a rack, and new brakes. Great job More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2021

Fred Martin Superstore responded

Ann, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you - Fred Martin Superstore Team

July 23, 2021

Dealership Rating
Employee Rating

Very convenient place for oil change and routine maintenance. Free car wash too! For the most part you can stay in your car while the maintenance is completed and you have the ability to watch the More

by LRBACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2021

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

July 23, 2021

Dealership Rating
Employee Rating

Fabulous service ! Quick and efficient. The staff was exceptional. Everything was explained as they were completing the task and gave great suggestions on my jeep. More

by KMKELLY20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco , Mathew Gorbe, William Monroe, Devon Richardson

Jul 24, 2021

Fred Martin Superstore responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

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