Mike Latham
Mike Latham at Maita Toyota of Sacramento

Mike Latham | Page 13

Service Director

Maita Toyota of Sacramento

2500 Auburn Blvd
Sacramento, CA 95821

Contact Me
4.2
145 Reviews

Dealership Experience

48 yrs, 1 mo

Industry Experience

48 yrs, 1 mo

Specialties & Trainings

RECERTIFIED ASE MASTER AUTOMOBILE TECHNICIAN

RECERTIFIED ASE SERVICE CONSULTANT

View more specialties & trainings
4.2

145 Reviews

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145 Reviews of Mike Latham

July 04, 2018

Dealership Rating
Employee Rating

Great Service!! Eddy let me know what was needed. He was professional and courteous!! The wait wasn’t bad at all. I’ve only had Maita work on my Sienna, where I bough More

by SR.MEYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bethany Arntzen-Garcia, Brian Butcher, Mark Hylton, Bob Picchi, Eddie Sanchez

May 24, 2018

Dealership Rating

Unprofessional, lack of customer service, and tech notes bad Technicians not recording tire tread depth correctly, car was not washed, no chairs for the old people waiting on service employees to come we all wai More

by JEREMYAMARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lee Reloza , Brian Butcher, Junko Case, Mark Hylton, Luis Mendez, Steve Morris, Marlon Nonog, Timothy Oldridge, Bob Picchi

May 29, 2018

Maita Toyota of Sacramento responded

Mr. Amaro, Thank you for taking the time to review our operation's shortcomings. We appreciate all criticism and work hard to improve our customers' visits through continuous improvement. I understand that Marlon apologized at length that he could not answer your financing questions regarding your purchase from Roseville Toyota. And I understand that Terrence displayed your tire tread depths as recorded by our state of the art TredSpec equipment and that they showed that 7/32" was the lowest tread depth recorded at some measurement point on all four tires. I don't believe that we can improve on the 19 minutes taken for the 5K service from time of write-up to time of completion. And, unfortunately, we are not able to offer a no charge detail service for our completed service vehicles. Should you have further concerns, please reach out to me at mlatham@maita.net. Thank you, Mike Latham Service Director Maita Toyota

May 21, 2018

Dealership Rating

Very good service I have good experience , I do appreciate for their great job I am very happy and I recommend my friends to the Toyota company they are the best. More

by AHMADSHEKAIB
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Haddadi , Tara Freeman, Arika Guest, Mark Hylton, Steve Morris, Ryan Nabati, Sophia Sayad

May 18, 2018

Dealership Rating
Employee Rating

Always a Good Deal at Maita! My honey and I have been buying from Maita since 2007. New and used. Always a good deal for all our cars that run excellent! More

by NETTERS542001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Eilkhani, Sophia Sayad

May 18, 2018

Dealership Rating
Employee Rating

Window Bethany in service goes above and beyond to always help with whatever the issue is. The service is always great! Couldn't ask for anything better. More

by HELENDTISCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bethany Arntzen-Garcia, Brian Butcher

May 15, 2018

Dealership Rating
Employee Rating

SERVICE I WAS ABLE TO GET AN APPOINTMENT RIGHT AWAY FOR MY OIL CHANGE AND REALLS. I WAS CHECKED IN EASILY AND GOT MY CAR BACK THE SAME AFTERNOON More

by vanessamarin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tami Matlock, Sherri Meyers, Eddie Sanchez

May 10, 2018

Dealership Rating
Employee Rating

great customer service The service department staff were friendly and helpful. Took care of what I needed. Did not push to have other services done but made recommendations More

by MLBENTON2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karina Gonzalez , Bethany Arntzen-Garcia, Brian Butcher, Priscilla Camacho, Mark Hylton, Tami Matlock, Sherri Meyers, Steve Morris, Timothy Oldridge

May 02, 2018

Dealership Rating
Employee Rating

Best Dealershop I have been delighted with Maita Toyota on Auburn. Their care is excellent. They don’t oversell me. They listen to my concerns. Can always get me in. More

by PSANDERSON0719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Butcher, Tami Matlock, Luis Mendez, Marlon Nonog

April 18, 2018

Dealership Rating
Employee Rating

Pleasant and accommodating This service department is top notch and ethical. They are honest and look out for the customer’s best interest , not just their own paycheck. this is More

by beierjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Butcher, Ron Dickenson, Justin settlemeyer

April 13, 2018

Dealership Rating

Didn’t do the service I took my car for the 50k mile service and had one other issue. They stated they finished all and they did t fix my alarm problem that I told them abo More

by ENERGII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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