Mike Latham | Page 13
Service Director
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
Dealership Experience
48 yrs, 1 mo
Industry Experience
48 yrs, 1 mo
Specialties & Trainings
RECERTIFIED ASE MASTER AUTOMOBILE TECHNICIAN
RECERTIFIED ASE SERVICE CONSULTANT
TOYOTA CERTIFIED MASTER SERVICE MANAGER
BA ENGLISH-GENERAL
145 Reviews
Write a Review145 Reviews of Mike Latham
July 04, 2018
Great Service!! Eddy let me know what was needed. He was professional and courteous!! The wait wasn’t bad at all. I’ve only had Maita work on my Sienna, where I bough Eddy let me know what was needed. He was professional and courteous!! The wait wasn’t bad at all. I’ve only had Maita work on my Sienna, where I bought my Sienna in 2011. More
Other Employees Tagged: Bethany Arntzen-Garcia, Brian Butcher, Mark Hylton, Bob Picchi, Eddie Sanchez
May 24, 2018
Unprofessional, lack of customer service, and tech notes bad Technicians not recording tire tread depth correctly, car was not washed, no chairs for the old people waiting on service employees to come we all wai Technicians not recording tire tread depth correctly, car was not washed, no chairs for the old people waiting on service employees to come we all waited standing a long time. No detail for inside of 2018 bought cars is rediculous with how much we pay for them. This location was filled with sloppy and lazy employees, I will never take my car here again for because the lack of initiative and customer service is horrible and only managers can allow the entire building to house employees who don’t care for customers and their financed cars. More
Other Employees Tagged: Lee Reloza , Brian Butcher, Junko Case, Mark Hylton, Luis Mendez, Steve Morris, Marlon Nonog, Timothy Oldridge, Bob Picchi
May 21, 2018
Very good service I have good experience , I do appreciate for their great job I am very happy and I recommend my friends to the Toyota company they are the best. I have good experience , I do appreciate for their great job I am very happy and I recommend my friends to the Toyota company they are the best. More
Other Employees Tagged: Mohammad Haddadi , Tara Freeman, Arika Guest, Mark Hylton, Steve Morris, Ryan Nabati, Sophia Sayad
May 18, 2018
Always a Good Deal at Maita! My honey and I have been buying from Maita since 2007. New and used. Always a good deal for all our cars that run excellent! My honey and I have been buying from Maita since 2007. New and used. Always a good deal for all our cars that run excellent! More
Other Employees Tagged: Jay Eilkhani, Sophia Sayad
May 18, 2018
Window Bethany in service goes above and beyond to always help with whatever the issue is. The service is always great! Couldn't ask for anything better. Bethany in service goes above and beyond to always help with whatever the issue is. The service is always great! Couldn't ask for anything better. More
Other Employees Tagged: Bethany Arntzen-Garcia, Brian Butcher
May 15, 2018
SERVICE I WAS ABLE TO GET AN APPOINTMENT RIGHT AWAY FOR MY OIL CHANGE AND REALLS. I WAS CHECKED IN EASILY AND GOT MY CAR BACK THE SAME AFTERNOON I WAS ABLE TO GET AN APPOINTMENT RIGHT AWAY FOR MY OIL CHANGE AND REALLS. I WAS CHECKED IN EASILY AND GOT MY CAR BACK THE SAME AFTERNOON More
Other Employees Tagged: Tami Matlock, Sherri Meyers, Eddie Sanchez
May 10, 2018
great customer service The service department staff were friendly and helpful. Took care of what I needed. Did not push to have other services done but made recommendations The service department staff were friendly and helpful. Took care of what I needed. Did not push to have other services done but made recommendations which I will be coming back for. Nice area to wait. Great customer service! More
Other Employees Tagged: Karina Gonzalez , Bethany Arntzen-Garcia, Brian Butcher, Priscilla Camacho, Mark Hylton, Tami Matlock, Sherri Meyers, Steve Morris, Timothy Oldridge
May 02, 2018
Best Dealershop I have been delighted with Maita Toyota on Auburn. Their care is excellent. They don’t oversell me. They listen to my concerns. Can always get me in. I have been delighted with Maita Toyota on Auburn. Their care is excellent. They don’t oversell me. They listen to my concerns. Can always get me in. More
Other Employees Tagged: Brian Butcher, Tami Matlock, Luis Mendez, Marlon Nonog
April 18, 2018
Pleasant and accommodating This service department is top notch and ethical. They are honest and look out for the customer’s best interest , not just their own paycheck. this is This service department is top notch and ethical. They are honest and look out for the customer’s best interest , not just their own paycheck. this is the best service department I have every had the pleasure of dealing with! I would recommend it to anyone. More
Other Employees Tagged: Brian Butcher, Ron Dickenson, Justin settlemeyer
April 13, 2018
Didn’t do the service I took my car for the 50k mile service and had one other issue. They stated they finished all and they did t fix my alarm problem that I told them abo I took my car for the 50k mile service and had one other issue. They stated they finished all and they did t fix my alarm problem that I told them about and and they didn’t turn off the check engine like. Also after car done my car was not washed and I saw another car come out of the wash and drive to be picked up - right in front of mine. More

