Mike Lareau
Mike Lareau at Toyota of Louisville
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Mike Lareau

ASM

Toyota of Louisville

6514 Dixie Hwy
Louisville, KY 40258

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4.6
68 Reviews

Dealership Experience

22 yrs, 6 mos

Industry Experience

44 yrs, 6 mos

4.6

68 Reviews

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68 Reviews of Mike Lareau

November 11, 2024

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Employee Rating

Always very professional, clean , polite and quick. These folks are very efficient and organized and nice More

by Peg
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Recommend Dealer
Yes

September 03, 2024

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I have already submitted my review. Why am I getting this again? I have no issues with dealer or service. More

by Mlhedrick
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Recommend Dealer
Yes

August 30, 2024

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No issues. Always professional, courteous and willing to work with you. No concrrns, will be bavk More

by Mik00lyn
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Recommend Dealer
Yes

August 24, 2024

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This was an exceptional shop. I was traveling and 1000 miles from home when suddenly I needed service! The dealership worked me in quickly and got me back on the road! I was very More

by Sraccor
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Recommend Dealer
Yes

August 16, 2024

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Longtime owner of Avalon. Appreciate the work and services that you have completed. Staff is friendly and through. More

by kwfowler
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Recommend Dealer
Yes

August 15, 2024

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My appointment was for 9:00 and was already in service area at 8:50. Oil change and inspection done in about 45 min. More

by gsloc
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Ashton

August 08, 2024

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I haven’t had any luck with any Toyota dealership I have gone to. This one was by far the worst service I have ever received from any dealership. Setting an appointment was fine but everything that followed More

by Taja
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Recommend Dealer
No

July 13, 2024

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Did not have a good experience at this dealership This is where I bought my Toyota. I feel like I wasted money. More

by siwichuckles
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Recommend Dealer
No
Jul 19, 2024

siwichuckles responded

I bought a new rav4 from this dealership for my wife. My wife noticed car would shudder occasionally when you took off. She evened called swope to ask them about it. She said the man said it was an anomaly. Always took care of maintenance on car..My wife went to leave one morning and when she started Toyota the lights on the dash read all wheel trac off but no check engine light. The Toyota is a 2015 has only 93000 miles,,I took it to big O and they did a diagnostic test. They said take it to a transmission shop and that there was no code because check engine light was not on. I took car to a mechanic I have known for many years. He hooked up computer to Toyota and said he couldn’t get a code because check engine light was not on. Toyota was downshifting when you took off. Tim Frye the mechanic knew of previous problems with this make. He stated there were 4 cellnoids ? In transmission 2 lower and 2 upper but he didn’t know which ones were bad. He could change the lower ones but could not do the uppers without pulling transmission. It was a gamble whether it would work. I took a chance and purchased 2 lower cellinoids but it didn’t work. Tim found a transmission with very low miles @nd a warranty. He installed it and car ran and shifted like a new one. About 3 months later wife went to leave and trac off lights were on in the Toyota. It was also downshifting. There was no check engine light on. Tim the mechanic was lost for words did a diagnostic test but no code came up. I contacted another mechanic that said the transmission had to be reprogrammed by dealer..I had car towed to swope to reprogram transmission or Flash. After contacting Mike at swope he stated they couldn’t flash it because the transmission was a salvageable transmission and it had a problem. He stated it could be electrical possibly a pinched wire or one of a million things..I was charged 159.00 to tell me my transmission had a problem. Mike said it was showing a cellinoid problem. That’s what was put in original transmission. Why would the exact same thing happen again. I think the communication was poor. Any how it was not a good experience

Jul 23, 2024

siwichuckles responded

Did not have a good experience at this dealership This is where I bought my Toyota. I feel like I wasted money. siwichuckles responded publicly on 7/19/24 12:56 PM I bought a new rav4 from this dealership for my wife. My wife noticed car would shudder occasionally when you took off. She evened called swope to ask them about it. She said the man said it was an anomaly. Always took care of maintenance on car..My wife went to leave one morning and when she started Toyota the lights on the dash read all wheel trac off but no check engine light. The Toyota is a 2015 has only 93000 miles,,I took it to big O and they did a diagnostic test. They said take it to a transmission shop and that there was no code because check engine light was not on. I took car to a mechanic I have known for many years. He hooked up computer to Toyota and said he couldn’t get a code because check engine light was not on. Toyota was downshifting when you took off. Tim Frye the mechanic knew of previous problems with this make. He stated there were 4 cellnoids ? In transmission 2 lower and 2 upper but he didn’t know which ones were bad. He could change the lower ones but could not do the uppers without pulling transmission. It was a gamble whether it would work. I took a chance and purchased 2 lower cellinoids but it didn’t work. Tim found a transmission with very low miles @nd a warranty. He installed it and car ran and shifted like a new one. About 3 months later wife went to leave and trac off lights were on in the Toyota. It was also downshifting. There was no check engine light on. Tim the mechanic was lost for words did a diagnostic test but no code came up. I contacted another mechanic that said the transmission had to be reprogrammed by dealer..I had car towed to swope to reprogram transmission or Flash. After contacting Mike at swope he stated they couldn’t flash it because the transmission was a salvageable transmission and it had a problem. He stated it could be electrical possibly a pinched wire or one of a million things..I was charged 159.00 to tell me my transmission had a problem. Mike said it was showing a cellinoid problem. That’s what was put in original transmission. Why would the exact same thing happen again. I think the communication was poor. Any how it was not a good experience

July 04, 2024

Dealership Rating
Employee Rating

Good and Quick service while there. Took awhile to get an appointment which I couldn’t get before traveling for vacation but it all worked out. More

by bbwebb1269
Recommend Dealer
Yes

June 20, 2024

Dealership Rating
Employee Rating

Wait times are long sometimes. Overall good customer service. Would recommend over other local Toyota dealerships. More

by meghanedwards4
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Recommend Dealer
Yes
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