Mike Knott
Mike Knott at Blue Springs Ford

Mike Knott | Page 3

Service Advisor

Blue Springs Ford

3200 NW South Outer Rd
Blue Springs, MO 64015

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rated
43 Reviews

Dealership Experience

18 yrs, 4 mos

Industry Experience

23 yrs, 4 mos

not yet
rated

43 Reviews

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43 Reviews of Mike Knott

December 11, 2018

Dealership Rating
Employee Rating

Not fleet vehicle friendly Don't take your fleet vehicle here unless you have to. Nobody ever calls to let you know the status. I always have to call them. Unless it's an oil More

by Fleetguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Dec 11, 2018

Blue Springs Ford responded

We appreciate your feedback! I apologize we could not exceed your expectations. I'm confident we can resolve this. Please call me Ryan Jenkins Service Drive Manager 816-224-7367

December 11, 2018

Dealership Rating

Friendly I’ve used Blue Springs Ford for fleet vehicles and personal vehicles. Always pleasant and courteous. Quick turnaround too. Was there when tornado sire More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2018

Blue Springs Ford responded

Thank you for letting us know how we did! We appreciate your business.

December 11, 2018

Dealership Rating
Employee Rating

Best team The teamwork at Blue Springs Ford collision is excellent! I wouldn’t take my Lincoln anywhere else for repair. This was the second time I used this More

by Marsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Bell , Richard Curtis, Jim Howard, Ryan Jenkins, Darin King, Mark Scott, JW Williams, The front desk ladies are professional and provide top notch customer service!

December 04, 2018

Dealership Rating
Employee Rating

Great service I’ve always got great service at Blue Springs Ford and would highly recommend them to anyone needing service. Speedy and never pushy with trying to up More

by tony-morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Bell , Richard Curtis, Jim Howard, Ryan Jenkins, Darin King, Mark Scott, JW Williams

November 16, 2018

Dealership Rating
Employee Rating

Best service dept I got new tires this week and the service dept was extremely kind and helpful. I definitely will be getting all my service done there. More

by Fordedge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Bell , Richard Curtis, Jim Howard, Ryan Jenkins, Darin King, Mark Scott, JW Williams

November 15, 2018

Dealership Rating

Efficient, as always I’ve had all of my service work done at blue Springs Ford for the last two years, The quality of the advice and workmanship are always top notch.Effi More

by glenoakbuilders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Bell , Richard Curtis, Jim Howard, Ryan Jenkins, Darin King, Mark Scott, JW Williams

November 13, 2018

Dealership Rating
Employee Rating

Price My wife did not want to pay the estimated amounted 1700 hundred . I take the car back. Mike was great, polite, apologetic, treat me well. Thank you More

by bacci1130
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2018

Blue Springs Ford responded

Thank you for letting us know how we did! We appreciate your business.

October 31, 2018

Dealership Rating
Employee Rating

Great Service Experience Service department is great, always get me in and out no problems. I believe the advisors and technicians are top notch at Blue Springs Ford! More

by MKJENKINS85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Bell , Kyle Harris, Ryan Jenkins, Mark Scott

October 26, 2018

Dealership Rating
Employee Rating

First used car buying experience Since this was my first car dealership buying experience I was pretty reluctant. However, after meeting some of the staff and talking with Paul, my wo More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Javier Ferrer, Sam Bell , Paul Chaples, Julie Nead, Mark Scott, Chayse Starin, Chase Walker, Tyson Young, Joshua Page

Oct 26, 2018

Blue Springs Ford responded

We appreciate your feedback! Please let us know if there is anything we can do to better serve you.

October 22, 2018

Dealership Rating
Employee Rating

Exceeds expectations every time I don't take my vehicles anywhere else. Great service, and clean atmosphere. Friendly people, and great advice for future purchases. I'll be back at More

by scott.haldiman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blaine Balderston, Ron Combs , Richard Curtis, Kyle Harris, Jim Howard, Ryan Jenkins, Darin King, Mark Scott, JW Williams

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