Mike Henry | Page 58

Product and knowledge Not only does Subaru have a superior product as verified by consumers reports. Tucson Subaru has knowledge and personable representatives. My represen Not only does Subaru have a superior product as verified by consumers reports. Tucson Subaru has knowledge and personable representatives. My representative Mike Henry went above and beyond to make sure I was informed and satisfied. More

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Great Purchasing Experience We came to Tucson to just drive a new Forester and see if we both liked it and we could both adjust seats etc. to fit us. I am tall and my wife is sho We came to Tucson to just drive a new Forester and see if we both liked it and we could both adjust seats etc. to fit us. I am tall and my wife is short. We both fit easily. Plenty of head and leg room too. We were so impressed we decided to buy. Mike Henry was so helpful in explaining the features and options and Jennifer Duran was great in the financing More

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Great sales experience We were in great hands throughout the sales process with Mike Henry. He helped us find a great car for our needs, and kept in touch throughout the pro We were in great hands throughout the sales process with Mike Henry. He helped us find a great car for our needs, and kept in touch throughout the process, even on his day off. More

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Excellent Expeience Great car buying experience and service to help us reach a decision on which vehicle to purchase. Absolutely one of the pressure I’ve experience from Great car buying experience and service to help us reach a decision on which vehicle to purchase. Absolutely one of the pressure I’ve experience from other car dealership. Recommend Mike (Larry) Henery. More

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The Eagle has landed My wife and i are proud owners of a new Crosstrek. this is the third Subaru we have purchased from Tucson Subaru. For five years we have been pleasu My wife and i are proud owners of a new Crosstrek. this is the third Subaru we have purchased from Tucson Subaru. For five years we have been pleasured with the great service, outstanding care, excellent employee knowledge, supreme workmanship, and the best vehicle on the market. We have been fortunate to be associated with the great people who really care. Additionally, the facilities are top notch. combined with the excellent employees this makes Tucson Subaru the top dealership in the country. More

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Top shelf agency! Mike was great to work with he work hard to find the car I wanted at a fair price 👍 Highly recommend him for anyone looking for a new car. Love th Mike was great to work with he work hard to find the car I wanted at a fair price 👍 Highly recommend him for anyone looking for a new car. Love the Ascent. More

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Professional, courteous, thorough: Fantastic! From the time I walked in the door to the time I drove off the lot, I was so well treated and all of my questions answered with great patience. An exc From the time I walked in the door to the time I drove off the lot, I was so well treated and all of my questions answered with great patience. An exceptional car-acquisition experience. In particular, salesman Mike Henry is to be highly commended. More

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Holy Grail of Sales Mike Henry did not attempt to lease or sell us a Subaru. Here's what Mike Henry did. First, Mike took the time to get to know us personally. He Mike Henry did not attempt to lease or sell us a Subaru. Here's what Mike Henry did. First, Mike took the time to get to know us personally. He earned our trust before we even started talking tradecraft. Unfortunately many dealerships often overlook that critical first step in relationship building and dive right into the sales pitch. In my experience people do business with people, not with companies or corporations. Second, Mike took the time to fully understand my family's unique needs for a new vehicle, then he offered industry insights and highlighted the benefits and advantages of going with Subaru. Basically, he was giving us options and working toward a solution, not a sale, right out of the gate. Next, drawing on his in-depth product, brand, industry and market knowledge, then openly sharing that information in ways we as the consumer could understand, Mike educated and empowered us to make an informed decision on the vehicle and dealership that best met our needs. In the end, the choice was clear...we joined the Tucson Subaru family! Stepping back and looking at our entire dealership experience with a wide angle lens, Mike Henry never sold us on Subaru, we sold ourselves on Subaru with Mike Henry deftly piloting the way. And that my friends, is the Holy Grail of Sales! Here's where it gets interesting. It's not just Mike Henry. Soup to nuts, EVERYONE at the dealership, including sales, service, management, finance, office administration teams and I suspect the owners who we haven't had the pleasure to meet yet, is knowledgable, professional, helpful, friendly, kind, courteous and engaging in every way, naturally so, not canned or forced. Tucson Subaru has a customer service formula other dealerships strive to imitate and some even come close, but not quite. There is a sprinkle of magic that hits you as soon as you set foot on the lot. It's in the smiling faces of team members happily greeting and opening doors for customers, it's in the Service team you meet who are as excited about your new Subaru as you are, it's in the Finance team who explains warranty packages and service coverages the way they should be explained, no BS or scare tactics, just straight talk and sound advice, it's in the Administration team who makes customers feel welcome, comfortable and important as soon as they cross the threshold to the dealership operations center. Take my advice, if you want an extrodinary experience buying or leasing a new vehicle, go to Tucson Subaru. If you want a decent to good experience buying or leasing a new vehicle, go to any other dealership in Tucson, then visit Tucson Subaru. Trust me, you won't regret the decision. More

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Wonderful experience Staff was so friendly at Tucson Subaru. Our salesperson “Mike” was a fine and knowledgeable gentleman. Our finance associate “Jennifer” was also kno Staff was so friendly at Tucson Subaru. Our salesperson “Mike” was a fine and knowledgeable gentleman. Our finance associate “Jennifer” was also knowledgeable and courteous. It was a wonderful experience buying our new Outback from this dealership. More

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Like the rep and the car Mike Henry did a great job answering all my questions and getting me the car I wanted, a Subaru Ascent Limited. He was patient, thorough, and helpful Mike Henry did a great job answering all my questions and getting me the car I wanted, a Subaru Ascent Limited. He was patient, thorough, and helpful without being pushy at all. Traci Roberts did a good job helping me through the paperwork. The car is just what I wanted. More

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