Mike Harlow
Mike Harlow at INFINITI of Clarendon Hills
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Mike Harlow

Service Consultant

INFINITI of Clarendon Hills

415 Ogden Ave
Clarendon Hills, IL 60514

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5.0
155 Reviews
5.0

155 Reviews

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155 Reviews of Mike Harlow

June 21, 2024

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Employee Rating

The dealership team were very good and easy to deal with them especially the salesman Mr. John Mekhiel, he was very knowable and honest. More

by nadert55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2024

INFINITI of Clarendon Hills responded

Thank you for the great review! We’re thrilled to hear that John Mekhiel and the rest of our team provided excellent service. Your feedback on the entire experience is much appreciated, and we’re glad you had a positive experience with the purchase and finance process. If you need anything else, feel free to reach out!

May 25, 2024

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Nice clean facility with great inventory and a great professional staff….Good welcoming environment…You will like it More

by deanchicago29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2024

INFINITI of Clarendon Hills responded

Thank you for your wonderful review! We're glad you enjoyed our clean facility and great inventory, as well as the professionalism of our staff. Your recommendation means a lot to us, and we appreciate your feedback. If you need anything else or have questions in the future, don’t hesitate to reach out. We look forward to serving you again!

May 20, 2024

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I just went to the QX 80 RSVP event over at Infiniti of Claredon Hills and I took my mother. Who’s been a long time of a navigator. She doesn’t drive that much but she has replaced so many parts in the car More

by MikeyB
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

April 25, 2024

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with 419000 miles on my 2017 QX80 my transmission finally went out. Lucky I bought the unlimited mileage 8 year wrap. New transmission was covered and because I did all my required services with the dealersh More

by MikeyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2024

INFINITI of Clarendon Hills responded

Thank you, MikeyB! We're thrilled to hear that your experience with us has been positive, especially with your high-mileage QX80. It's great to know that our team, including Peter, Mike, and Joe, provided the support you needed. We appreciate your loyalty and are here to help as you aim for another 400k miles! If you need anything else, feel free to reach out.

February 21, 2024

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Amazing service & staff! Namely ,Tony Bonifazi, Mike Harlow and Jan the gentleman in the shop that helped me on my last visit . Jan was knowledgeable, kind and professional! More

by abiman430@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Bonifazi , Jan in repair shop

Mar 02, 2024

INFINITI of Clarendon Hills responded

We appreciate your positive feedback! Providing exceptional service is our goal, and it's wonderful to hear that Tony, Mike, and Jan exceeded your expectations during your visit. We pride ourselves on our knowledgeable and professional staff, and we're delighted that they were able to assist you effectively. Thank you for choosing Infiniti of Clarendon Hills, and we look forward to serving you again in the future!

February 11, 2024

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I am a loyal customer of Infiniti of Clarendon HIlls and have been working with BIl Mullarkey. I had leased a 2019 QX60 from them in 2019. The lease was up during covid. Bill and Joe were very honest about More

by Shawninthecity
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2024

INFINITI of Clarendon Hills responded

Thank you for your loyalty and detailed feedback, Shawninthecity! We're delighted to hear about your positive experiences with Bill Mullarkey, Joe Fruzyna, and the rest of our team at Infiniti of Clarendon Hills. It's fantastic to know that they provided you with transparent pricing, helpful advice, and excellent service throughout the entire process, from leasing to purchasing and beyond. We're thrilled that you're enjoying your 2024 Q60 and that it meets your expectations. Should you need anything in the future or have any questions, don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again!

December 15, 2023

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Lisa at Infiniti of Clarendon Hills has been extremely helpful throughout my car-buying experience. Her excellent customer service and knowledge made the process smooth and enjoyable. Highly recommend! More

by victoriae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Lubinski, Jeremy Rendon , Lisa Krop, Jermey

Dec 24, 2023

INFINITI of Clarendon Hills responded

Thank you so much, victoriae, for your fantastic 5-star review! 🌟 We're thrilled to hear that Lisa at INFINITI of Clarendon Hills provided you with extremely helpful customer service and made your car-buying experience smooth and enjoyable. Your recommendation and kind words are greatly appreciated, and we're proud to have Lisa as part of our team. If you ever need anything else or have further questions in the future, please don't hesitate to reach out. We're here to assist you, and we wish you many great moments in your newly acquired vehicle! 🚗💨

December 08, 2023

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Employee Rating

Hands down best car buying experience ever. Joe Fruzyna made my time at Infiniti extremely painless. He made sure everything was set up as soon as I walked in the door. Jeff Zeitler also help More

by Andrea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Lubinski, Jeff Zeitler

Dec 12, 2023

INFINITI of Clarendon Hills responded

Thank you, Andrea, for your outstanding 5-star review and for sharing your exceptional car-buying experience at Infiniti of Clarendon Hills! It's wonderful to hear that Joe Fruzyna, Jeff Zeitler, and Jacob in finance provided such a painless and efficient process. We're thrilled that Joe went the extra mile to ensure everything was set up for you and even followed up to make sure your experience was exceptional. We appreciate your recommendation and your kind words. If you ever have any more automotive needs or questions in the future, please don't hesitate to reach out. The entire team at Clarendon Hills Infiniti is here to assist, and we value your support!

November 25, 2023

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I've been to several Infiniti Dealership, this is my favorite, they treat you like family. The owner came out and greeted everyone. More

by zazzy477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Korallus, Tony Bonifazi , Fabian Jaimes, Jeff Zeitler

Dec 05, 2023

INFINITI of Clarendon Hills responded

Thank you, zazzy477, for your wonderful 5-star review of Infiniti of Clarendon Hills! We're delighted to hear that this dealership is your favorite and that they treat you like family. It's fantastic that the owner took the time to greet everyone. Your positive feedback regarding service price transparency, workmanship, service time, and communication is greatly appreciated. If you ever need any more service or have any questions in the future, please don't hesitate to reach out. We're here to provide excellent service, and we're grateful for your support and recommendation!

November 10, 2023

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Employee Rating

Eddy the Car Guy provides outstanding customer service. He goes above and beyond the call of duty to take care of us and all of his valued customers! More

by BW
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Korallus, Jacob Lubinski, Eddy Lindt , Joe Belmonte

Nov 18, 2023

INFINITI of Clarendon Hills responded

🌟 Hi BW, Thank you for your fantastic 5-star review! We're thrilled to hear about your outstanding experience with Eddy 'the Car Guy' and our team. Eddy's dedication to going above and beyond for our customers is a shining example of the service we aim to provide at INFINITI of Clarendon Hills. We're also glad to know that you were pleased with the sales price transparency, trade-in experience, and the overall service provided by Peter Korallus, Joe Belmonte, Mike Harlow, and Jacob Lubinski. Your high recommendation is greatly appreciated. Thank you for choosing us for your used car purchase. We look forward to continuing to provide you with exceptional service in the future! Best Regards, INFINITI-CH Team

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