Mike Hannafin
Mike Hannafin at Flagship Motorcars of Lynnfield

Mike Hannafin

Service Director

Flagship Motorcars of Lynnfield

385 Broadway
Lynnfield, MA 01940

4.4
64 Reviews
4.4

64 Reviews

Write a Review

64 Reviews of Mike Hannafin

November 14, 2024

Dealership Rating
Employee Rating

Easy schedule process. Perfect reminders my service manager Nathan is one of the very best. Knowledgeable, Protestant great follow through. I trust his suggestions and kno More

by PGD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Haugh, Sean Bresnahan

October 04, 2024

Dealership Rating
Employee Rating

Excellent all around customer service! Efficient and a pleasure to deal with! Waiting area clean & comfortable. More

by DF30
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 05, 2024

Flagship Motorcars of Lynnfield responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Flagship Motorcars of Lynnfield provided excellent service and a comfortable experience. We appreciate your support! Safe travels!

August 08, 2024

Dealership Rating
Employee Rating

I warn everyone to please stay away from this location for service. If you absolutely have to go here, I would avoid working with both Nathan Haugh and Mike Hannafin. They treated both me and my father wi More

by Nancy
Recommend Dealer
No

Other Employees Tagged: Nathan Haugh

August 05, 2024

Dealership Rating
Employee Rating

I’m so impressed with everyone at Flagship! My Product Specialist, Dumitru was professional, knowledgeable and personable. Gil, the sales manager was excellent and explained all the options in More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gil Otero, Dimitru Marcu , Tony Alvarado

Aug 05, 2024

Flagship Motorcars of Lynnfield responded

Greg, we're delighted to hear that Dumitru, Gil, and Tony made your experience at Flagship Motorcars of Lynnfield so seamless. Thanks for sharing your positive feedback!

August 03, 2024

Dealership Rating
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ROTTEN DEALERSHIP. REFUSES TO ACCEPT PARTS RETURNS. BANISHES YOU FROM THE DEALERSHIP IF YOU SHOULD DARE REQUEST A RETURN DUE TO A DEFECTIVE PART. ARROGANT, PATHETIC More

by carbuyer77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Greg Zawislak, Paul McDaniels , Herb Chambers and his secretary Lauren.

Sep 06, 2024

Flagship Motorcars of Lynnfield responded

Thank you for sharing your thoughts. I encourage you to contact me directly if you'd like to discuss these concerns in greater detail. Respectfully, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

May 09, 2024

Dealership Rating
Employee Rating

Horrible service experience ! Got treated with no respect and denied service, because of personal reasons i believe, from the service director MICHAEL HANNAFIN! Horrible attitude More

by Gledismucaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 01, 2024

Flagship Motorcars of Lynnfield responded

We were left disappointed seeing this feedback and we have since reviewed what you shared internally. We are constantly working to improve and we are focused on fostering a welcoming environment for all of our guests. We regret leaving you with a negative impression. Sincerely, Paul McDaniels - General Manager

April 01, 2024

Dealership Rating
Employee Rating

My experience at the Mercedes dealership was wonderful. They did a great job! Also, they kept me informed as to what they were doing and what the price was going to be before they did the job. More

by Myjagman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2024

Flagship Motorcars of Lynnfield responded

Hi Jagman! We're delighted to know that you had a wonderful experience at Flagship Motorcars of Lynnfield. We always aim to keep our customers informed and satisfied with their service. Thanks for the positive feedback!

March 27, 2024

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Employee Rating

Steven Lopez is a great service advisor, most attentive, communicative, professional and helpful. He makes the process easy. More

by Kcmaguire
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Lopes

Mar 27, 2024

Flagship Motorcars of Lynnfield responded

Hi K C Maguire! It's great to know that Steven provided you with such excellent service at Flagship Motorcars of Lynnfield. We appreciate your feedback and look forward to assisting you again in the future!

February 16, 2024

Dealership Rating
Employee Rating

Did a great job. Made the experience painless. Even got us a ride to work. More

by Psandorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Flagship Motorcars of Lynnfield responded

This is great to hear! Thank you for trusting our team with your vehicle's care! - Flagship Motorcars of Lynnfield

January 05, 2024

Dealership Rating
Employee Rating

the Service at Flagship motors is absolutely first class there no delay they take care of the problem. They wash the car, clean the interior and you’re out in a short time.. It’s a pleasure to go there. Fra More

by frankeserio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul McDaniels, Renan Marchet

Jan 05, 2024

Flagship Motorcars of Lynnfield responded

Hey Frank! We're delighted to know you've had a first-class service experience with us at Flagship Motorcars of Lynnfield! Thanks for being our happy customer, we appreciate it! Safe travels!

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