Mike Gonzales | Page 2

Westside Lexus is very customer focused. The sales team makes every effort to find you exactly what you’re looking for in your budget. Specifically, Mike Gonzales was very patient and helped The sales team makes every effort to find you exactly what you’re looking for in your budget. Specifically, Mike Gonzales was very patient and helped me find a vehicle that was right for me. Additionally, the finance team is knowledgeable, and goes above and beyond to make sure you understand all of the documents you’re signing, and that you’re comfortable with the packages you select or don’t select when purchasing a new vehicle from Westside Lexus. More

by KC Verified Customer Verified Customer

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MIKE GONZALES my salesman & BOB NIEDZIELSKI really stepped up to make a car deal that was done out of state an outstanding experience , had a few things wrong with the car but they made it right in th stepped up to make a car deal that was done out of state an outstanding experience , had a few things wrong with the car but they made it right in the end , I really appreciate the hard work and effort my salesman Mike put in to getting me my car, he took videos all the way to handling a transport to get my car in my driveway. A+ all the way for the Westside Lexus team ! More

by CharlesBurland Verified Customer Verified Customer

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Bought a car and it literally needed $2000 in repairs the day I got it after being told it was a solid car with no issues. day I got it after being told it was a solid car with no issues. More

by CharlesBurland Verified Customer Verified Customer

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Mike was very kind and got me a good deal. Car had some issues upon receipt, but Mike and his team helped support and I appreciate their efforts to make it right. Would recommend Westside Lexu Car had some issues upon receipt, but Mike and his team helped support and I appreciate their efforts to make it right. Would recommend Westside Lexus as they stand behind their vehicles. More

by Rhett.moffett@outlook.com Verified Customer Verified Customer

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I wasn’t pleased with the overall experience. Another dealer told me the car would be detailed prior to the purchase. They had a full day to detail the car. When I picked it up, the car wasn’t de Another dealer told me the car would be detailed prior to the purchase. They had a full day to detail the car. When I picked it up, the car wasn’t detailed. I told Shannon and he made up an excuse rather than just saying it wasn’t detailed. I had to point out to him there is no way this car was detailed and the wheels are dirty. After the other dealer came they finally said they would have it detailed again. I didn’t complete my final check of the car as I had wanted. I ask him if everything w irked in the car? He initial response was, the car is still under warranty so if it doesn’t you can use the warranty. Not a good initial answer. He told me I could check after signing the papers and they car wasn’t technically mine until I had driven to off the lot. After signing papers, I was in the car and notice a print on the back seat. Also notice that the inside hadn’t been detailed but I didn’t mention it. Also notice that a compartment cover was missing after getting the car home. I called Shannon and he was not very helpful. He didn’t say he would ask around to see what happened. Clearly someone tore the compartment cover off. I texted a picture to the other dealer, Mike, who had spent more time in the car but he never followed up. They treated me like the car is your problem now, we can’t help you. I will not purchase another vehicle from this dealership. More

by mcxula Verified Customer Verified Customer

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Best dealership and service I've ever experienced in my 30 years as an adult. I've bought 4 cars in my lifetime and never before have I experienced such amazing service. Communication, professionalism and 30 years as an adult. I've bought 4 cars in my lifetime and never before have I experienced such amazing service. Communication, professionalism and friendliness was exceptional and I had very little wait time from sales to finance. They made the entire process EASY AND STRESS FREE!!! Highly highly recommend Westside Lexus for any new or used car purchase. More

by Katherine Lisman Verified Customer Verified Customer

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A very pleasant experience. Mike Gonzales was very professional and made the sale and purchase of my new car very easy. Mike Gonzales was very professional and made the sale and purchase of my new car very easy. More

by BUDSAN Verified Customer Verified Customer

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Have already done this. ....excellent service He is very helpful and couldn't ask for better assistance. ....excellent service He is very helpful and couldn't ask for better assistance. More

by sidwterry Verified Customer Verified Customer

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Mike Gonzalez our salesman was awesome. Bought 2 cars from him in the last couple months. Worked extremely hard to find my wife AND daughter exactly the car they wanted. Definitely ask for Bought 2 cars from him in the last couple months. Worked extremely hard to find my wife AND daughter exactly the car they wanted. Definitely ask for him if you want an honest guy. More

by pdvoracek Verified Customer Verified Customer

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My experience with this dealership was smooth and fast and despite of being in quite challenging times with car prices being all time high, I was able to walk away with a great deal! Would definitely reco and despite of being in quite challenging times with car prices being all time high, I was able to walk away with a great deal! Would definitely recommend! More

by Kristiina Verified Customer Verified Customer

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