Mike Gebhardt | Page 29

Excellent Experience from Top to Bottom We purchased a 2020 Ram Big Horn! Our sales rep Mike G was wonderful. No bones just facts and then worked up the drive out price and gave it to us to We purchased a 2020 Ram Big Horn! Our sales rep Mike G was wonderful. No bones just facts and then worked up the drive out price and gave it to us to make the decision. No pressure and no underhandedness. Mike was great! Then we met the Finance guy Chris B. another great experience. Chris just laid out the options and again with no pressure let us make the decision! Everyone was very personable and we felt and still feel like we made a great purchase with this Big Horn. Thank you to the team at Palmer. More

by JWMCCORD04 Verified Customer Verified Customer

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One of the best dealerships I have dealt with. From the One of the best dealerships I have dealt with. From the initial sales point (Chad) to making a deal (Dustin),to financing (Richard) to delivery (Mi One of the best dealerships I have dealt with. From the initial sales point (Chad) to making a deal (Dustin),to financing (Richard) to delivery (Mike), absolutely smooth and outstanding service. More

by apatel17 Verified Customer Verified Customer

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Very easy to work with and great prices! Mike Gebhardt made the process very simple for me. I couldn’t be happier with how smooth everything has gone. I will definitely recommend Mike to anyone I know loo made the process very simple for me. I couldn’t be happier with how smooth everything has gone. I will definitely recommend Mike to anyone I know looking for a Jeep. More

by Dan McCraw Verified Customer Verified Customer

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Used vehicle purchase Was looking to purchase a high end used vehicle on line. Found palmer dodge and they had a vehicle I wanted to purchase. I am a very busy person so I Was looking to purchase a high end used vehicle on line. Found palmer dodge and they had a vehicle I wanted to purchase. I am a very busy person so I did most of my communication through email. They answered all of my questions and kept me updated on the process. Very helpful staff and I am happy to say got the vehicle I wanted. I would recommend palmer dodge to anyone who is looking to purchase a vehicle More

by ANUBUS0 Verified Customer Verified Customer

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Excellent service! Had a great experience! Very knowledgeable and excellent service. They went out of their way to help me find the perfect car. Would definitely go back Had a great experience! Very knowledgeable and excellent service. They went out of their way to help me find the perfect car. Would definitely go back. More

by Tfp Verified Customer Verified Customer

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Palmer sells car withot BASIC SAFETY review. I purchased a Mercedes E350 off the Palmer Dodge lot early October, 2018. When I test drove the car I informed internet Sales Manager Mike Gebhardt t I purchased a Mercedes E350 off the Palmer Dodge lot early October, 2018. When I test drove the car I informed internet Sales Manager Mike Gebhardt the car must have tire/alignment issues. Mike said all cars ride differently and said they could do an alignment. He told me all their cars go through a safety inspection prior to making it onto the lot. Based on his word I purchased the vehicle. A few days later I brought the car to a mechanic I trust at NTB who looked SHOCKED when he looked at the tires. He couldent believe Palmer Dodge would even let this off the lot. He said I very possibly could have had a blow out and, if on the highway, could have caused a fatal wreck. The rear tires were so worn the metal was showing. Anyone in service should have clearly noticed this if indeed they did a basic safety inpection. Allowing a car such as this to be sold is dangerous and I'm wondering even illegal? After informing them of the issue they said they would pay to replace the two rear tires however I'm still waiting for a check well over a month later despite having followed up multiple times. I keep being told they will look into it and get back with me, but they never follow up. I find it hard to believe business practices such as these are legal.They are recklessly endangering the lives of their customers. More

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Always satisfied with every purchase My two adult children, my husband and I have purchased at least 5 vehicles over many years from Palmer Dodge in Roswell, Ga. We have never been disap My two adult children, my husband and I have purchased at least 5 vehicles over many years from Palmer Dodge in Roswell, Ga. We have never been disappointed with the Maintenance/Service, Online and On-Site Sales Persons, Customer Service Reps, or the vehicles. I am totally surprised at the negative reviews, as we have always been treated fairly, with courtesy, respect, and have never had anything to complain about. We purchased a vehicle from Palmer Dodge as recently as July 2017 and are extremely happy with the sale, service and reps. We want to mention how wonderful it was to work with Mike Gebhardt Internet Manager. If we should decide to purchase a vehicle in the future, we will definitely be coming back to Palmer Dodge! More

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Way to hustle! I brought the family down for Monster Jam (monster truck show) and had a 2 1/2 hr window to work with purchasing a truck. Thanks James Akins for the h I brought the family down for Monster Jam (monster truck show) and had a 2 1/2 hr window to work with purchasing a truck. Thanks James Akins for the helpful service and speed that you got everything taken care of. So far I'm happy with the truck, happy with the service, etc... More

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Best salesman On 02-22-17 I drove into palmer dodge in Roswell to help my son find a pick up truck. I was so dirty coming from construction work. I was met by Mr. T On 02-22-17 I drove into palmer dodge in Roswell to help my son find a pick up truck. I was so dirty coming from construction work. I was met by Mr. Taylor who didn't judge me for my appearance but asked kindly if he could be of service. I explain to Mr. Taylor that I was helping my son choose a pickup truck that wasn't to expensive. He stated he would help me in my quest. He pointed out a pickup truck that he thought would help with our budget. I was so surprised how helpful he was. I like what he suggested and my son bought the pickup that he can afford with no effort but with respect and kindness. We are thankful to Palmer dodger for emphasizing To their salesman how important it is to be professional and how to only sale vehicles based on people's budget and not talk them into something they can't afford. Tom Garcia More

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Stay clear of Sales staff doesn't bother to return calls, Misrepresent what they have. Horrible. Just another typical dealer - BS and more BS. I would steer clear Sales staff doesn't bother to return calls, Misrepresent what they have. Horrible. Just another typical dealer - BS and more BS. I would steer clear of this dealer. More

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