Mike Evans
Mike Evans at Arlington Heights Buick GMC
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Mike Evans

Service Advisor

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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4.8
22 Reviews
4.8

22 Reviews

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22 Reviews of Mike Evans

March 29, 2025

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Employee Rating

Outstanding costumer services one of the best in the Northwest area, I will highly recommend them. More

by Nemecio Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 25, 2025

Dealership Rating
Employee Rating

The service was performed very quickly and for the pride told to me up front More

by Dvnoutcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Arlington Heights Buick GMC responded

Thank you for recognizing our service at Arlington Heights Buick GMC. We appreciate your feedback and wish you well!

March 25, 2025

Dealership Rating
Employee Rating

Estoy muy feliz con el trabajo que hicieron con mi carro quedo como nuevicito muchas gracias por su buen servicio More

by Agustín
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Arlington Heights Buick GMC responded

Gracias por sus amables palabras. Nos encanta saber que está satisfecho con nuestro servicio en Arlington Heights Buick GMC.

March 15, 2025

Dealership Rating
Employee Rating

Their service department is very professional, Michael is straightforward and follows up on his commitments. More

by Rcdc83
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Lahey

March 13, 2025

Dealership Rating
Employee Rating

Ceasar Martinez was great to work with ordering my car. He kept me updated on the progress. After I received my new car he checked in with me to make sure everything was going well and that I was happy wit More

by bhartn48
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

February 26, 2025

Dealership Rating
Employee Rating

Mike Evans listens to you when you bring up a problem with the car. He's very pleasant to talk to. He gets the car in fast and when there's a problem, he explains in total detail about it. More

by ammallama3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker

February 21, 2025

Dealership Rating
Employee Rating

Mike Evens was my service rep for this visit. Mike was very knowable and very helpful. Great asset to your company along with your service manager, Mike Baker. More

by neldl93
Service Price Transparency
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Recommend Dealer
Yes

February 18, 2025

Dealership Rating
Employee Rating

Fast and friendly service and bonus it was repaired faster than expected! Thank you Michael great communication! More

by jfeuling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 16, 2025

Dealership Rating
Employee Rating

The friendly and efficient service was great. Unfortunately, the service was not that great. I was told the automatic transmission fluid needed to be replaced at 45000 miles, Checking the owner More

by roni41249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 17, 2025

Arlington Heights Buick GMC responded

Thank you for your kind words about your advisor. According to GM's Severe Maintenance Schedule, it's recommended to replace the transmission fluid at 45,000 miles, especially given the driving conditions in Illinois and the Chicagoland area. Additionally, as your vehicle is 11 years old, this service is strongly advised. We apologize that the leak wasn’t resolved during your visit, and please don't hesitate to contact us if you experience further issues with the tire—we’ll take care of it. We value your feedback and appreciate your business, and we hope to see you again soon.

February 05, 2025

Dealership Rating
Employee Rating

Had a new remote programmed as a spare. Bought it elsewhere besides dealer. They said they were going to charge me even if it didn't program properly. After programmed old remote doesn't wo More

by S
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
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