Mike Evans
Mike Evans at Woodfield Lexus

Mike Evans

Service Advisor

Woodfield Lexus

350 E Golf Road
Schaumburg, IL 60173

5.0
64 Reviews
5.0

64 Reviews

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64 Reviews of Mike Evans

August 09, 2024

Dealership Rating
Employee Rating

It was easy to get an appointment, the service was prompt, and estimated time was accurate. The waiting room is comfortable, and provides good amenities (coffee, teas, etc). Bathrooms are nearby and a More

by Lee Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Helen Heyza

Aug 12, 2024

Woodfield Lexus responded

Thanks for sharing your wonderful review. Your support is truly appreciated.

June 27, 2024

Dealership Rating
Employee Rating

Everyone is very professional. Service is great done right and on time. This is the third RX350 we have bought at Woodfield Lexus. would not consider anyone else. More

by franann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2024

Woodfield Lexus responded

We are thrilled to hear that! It is always our pleasure working with you. Thank you for sharing!

March 13, 2024

Dealership Rating
Employee Rating

awesome experience Mustafa was so patient and informative in helping me pick out the car with all the features I wanted and he introduced me to all the people in the dealership it was extremely wonderful tha More

by pattie712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2024

Woodfield Lexus responded

It was our pleasure working with you, Pattie! Thanks again and we hope to assist you with your Lexus needs for many year to come. Hope you are enjoying your new car and wish you many happy miles!

August 04, 2023

Dealership Rating
Employee Rating

I was a little hesitant to drive out to Woodfield Lexus from Chicago at first but once there & greeted at the door, the Customer Service is like none other. My salesman, Randy Josefik was professional, wit More

by Rick R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Josefik, Caryn Szoldatits, Robert Bouza, Helen Heyza , Woodfield Lexus greeter

Aug 07, 2023

Woodfield Lexus responded

It was our pleasure working with you, Rick! Thanks again and we hope you are enjoying your new car adn wish you many miles of smiles!

April 18, 2023

Dealership Rating
Employee Rating

The customer experience with regard to service is superior. The sales staff in the front seem aloof and unapproachable. Smiles and friendly greeting could go a long way. More

by Steve.Lemper
Recommend Dealer
Yes
Apr 18, 2023

Woodfield Lexus responded

We apologize if your experience with sales did not go as expected. If your speaking of your visit on March 31st, it was the end of month and most sales is very busy. We apologize if they came off as aloof and unapproachable. We have a good crew here and if there is something we can help you with, please reach out to me at jjoern@resnickautogroup.com. We are thrilled to hear your service went well! Thanks again for being our customer, Steve!

February 21, 2023

Dealership Rating
Employee Rating

Service was top notch down the line from sales to service to parts, tech support is great also, an overall exceptional experience. More

by Sluggo9000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Nesic , Paul Crossman

Feb 22, 2023

Woodfield Lexus responded

Happy to hear all your experiences with us are exceptional. Thank you for sharing your thoughts. We look forward to working with you for many years to come!

October 08, 2022

Dealership Rating
Employee Rating

Dear Lexus Woodfield Customer Service, Tony and his team did a ten star job serving after my Lexus. Keep up the great work! Best regards, Walter Chmura More

by Maximus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 10, 2022

Woodfield Lexus responded

Glad we can help! Thanks for sharing, Walter!

September 01, 2022

Dealership Rating
Employee Rating

Friendly, knowledgeable staff who were professional in closing the deal and delivering my Nx.. I have been their customer for 30 years so they must be doing everything right!! More

by doctorwwwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2022

Woodfield Lexus responded

Thanks again for your purchase, Dr. Wood! It is always our pleasure working with you. Hope you are enjoying your new car and wish you many happy miles.

June 12, 2022

Dealership Rating
Employee Rating

The service people were friendly and knowledgeable. I even had assistance figuring out how to operate the rather confusing coffee machine! More

by Marcved
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 13, 2022

Woodfield Lexus responded

We are happy to help! Thanks for sharing. Your support is appreciated!

April 22, 2022

Dealership Rating
Employee Rating

Warranty work. They picked up the car right on schedule, dropped off a loaner, did the work successfully, brought back my car the same day with a smile (I declined More

by BoomerBuyer
Recommend Dealer
Yes
Apr 25, 2022

Woodfield Lexus responded

Happy to assist with your vehicle service. Thanks for sharing. Your support is appreciated!

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