Mike Dacruz

Leasing a new vechile Absolutely awesome service !! Great service and very professional buy all our cars here. Will keep coming back for all future cars. Great team if pe Absolutely awesome service !! Great service and very professional buy all our cars here. Will keep coming back for all future cars. Great team if people More

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Best Service and Dealer in my Lifetime! I've been taking my 1998 VW New Beetle in for service and developed our first relationship with Mike DaCruz. It is because of him that when it was ti I've been taking my 1998 VW New Beetle in for service and developed our first relationship with Mike DaCruz. It is because of him that when it was time to retire the Beetle, we wanted to stay with VW Boston to find the replacement. Jeff, Brian and Erick are out of this world. They don't just want to make a deal, they want it to be YOUR deal. They made it work FOR US. Because of that, the next day we decided we wanted to trade in our Mazda for a Tiguan, to make our household a VW driving family. We thought it was a long shot since we owed more on it than what it was worth. But, once again, they made it work for us. We are so happy we found a dealer that is trustworthy. What sets them apart is that they care about their customers. They are all so friendly and personable. I feel like I've known these guys for years. I won't go anywhere else as long as I am in the Boston area. I've never trusted the opinions, or built up a relationship with any service or dealer as I have with these guys. Also, stop in and say hi to Al. He's not only knowledgeable with the cars, he's fun to talk with about history! More

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Be Like Mike Mike DaCruz over at Boston VW is an excellent person to work with. He and his co-worker Armando are first class all the way. Both are sympathetic a Mike DaCruz over at Boston VW is an excellent person to work with. He and his co-worker Armando are first class all the way. Both are sympathetic and unfailingly patient. Can't say enough good things about these guys. Going through the dealership for repairs is expensive, but to me having the expertise, and many times the parts on site, to do the job right the first time is worth the trade off. It helps that I can walk home after dropping the car off for service, but you can't go wrong dealing with these two guys. They are a credit to their profession and Volkswagen. More

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brought my "under warranty" vw for repairs,,, issue still exists when called to set up appt only to receive a call to say i wasnt welcomed to bring my car back that they didnt want my buisness ha issue still exists when called to set up appt only to receive a call to say i wasnt welcomed to bring my car back that they didnt want my buisness hahahah if you just bought a vw and paid cash for it and brought it in for service and problem seems as it was never fixed dam right i called vw of america to file a complaint i personally never had any issues with any other vw dealer except this one they suck go else where save yaself the headaches and time wasted wouldnt ever recommend them for any type of buisness boston vw blows go to medford or braintree for any vw needs More

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I have needed a lot of repairs on my Golf ever since moving to Boston 3 years ago. I thought often about getting rid of my car due to the amount of repairs it has needed. When I first moved to Boston, I moving to Boston 3 years ago. I thought often about getting rid of my car due to the amount of repairs it has needed. When I first moved to Boston, I went to another dealership, but the service reps there were not helpful and tried to sell me services I did not need. Then, I came to Boston VW and have been incredibly impressed by the service department. In particular, Mike Dacruz has been incredible in helping me make informed decisions about my car. He has given me much needed peace of mind when I have been under stress due to repair costs. I can honestly say that Mike's exceptional service and genuine kindness has kept me coming back to Boston VW when my car has problems. I feel good about taking my car to a place where I know they have my best interests in mind and are not simply trying to make money off of me. As a result, I continue to be a loyal customer. More

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