Mike Conlon
Mike Conlon at Scranton GMC of Vernon

Mike Conlon | Page 17

Service Director

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.7
247 Reviews
4.7

247 Reviews

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247 Reviews of Mike Conlon

August 31, 2021

Dealership Rating
Employee Rating

Every person I had contact with was courteous, understanding and professional. And I was thrilled they even washed and vacuumed the car. Thank you for your assistance. More

by schecht100000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Corey, David Rogers

August 29, 2021

Dealership Rating
Employee Rating

Attentive to me as a customer, respectful and informative. Listened to my concern, took care of my car while it was in their possession, using seat and floor coverings, Technician and service adv More

by msriccio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg , Ashley Corey, Beverly Rhoads, David Rogers, Amanda Soucie

August 28, 2021

Dealership Rating
Employee Rating

Scranton is a great place to do business. The staff is always very friendly and professional. The service is quality with no surprises. GMC products are the best. I am so happy to have bought my 2016 Buic More

by Pattio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Corey, Beverly Rhoads, David Rogers, Jim Schaller

August 28, 2021

Dealership Rating
Employee Rating

The team was very organized, professional and friendly. They were able to get me in and out with superb 5 star service. I was on a time crunch for a cross country trip and the team came through for me! More

by Curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 12, 2021

Dealership Rating
Employee Rating

The manager was so kind to listen my concern thank you ! I have ready in an hour. Very professional. I will definitely come back for any other service More

by MCASTELOA7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Nassiff, Meghan Scranton, Jeff

August 11, 2021

Dealership Rating
Employee Rating

I am always very satisfied and I always have a very I am always very satisfied and I always have a very pleasant experience as I when I visit scranton motors. Compared with others Scranton motors stil More

by Joslynfc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg , Ashley Corey, Beverly Rhoads, David Rogers, Amanda Soucie

August 01, 2021

Dealership Rating
Employee Rating

Top-flight dealership with personable sales and service people. My Buick purchase went smooth and service is always high quality. Keep up the good work! More

by ALEXCARDONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 30, 2021

Dealership Rating
Employee Rating

Very prompt,took my in immediately. Did my oil change and I was on my way. Was able to visit show room while waiting for my car.. I had a very pleasant experience. Thank you. More

by Pbbynum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 27, 2021

Dealership Rating
Employee Rating

Car was ready in area was not notified until I went out and asked why I wasn’t notified and I and my wife were only ones in the waiting room More

by Gneck44gb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Aug 02, 2021

Scranton GMC of Vernon responded

We are so sorry that you were waiting unnecessarily. Obviously, we got our wires got crossed somewhere, because while we work hard to get your service done in a timely manner, none of it matters if no one ever tells you when it is complete! We appreciate you letting us know - I have brought your feedback to the service department director so he can address with the staff and prevent this from happening again to you or anyone else. We always want to know how we can do something better, so thank you again. Have a great day, and we hope to have the opportunity to work with you again.

July 20, 2021

Dealership Rating
Employee Rating

Went totally out of there way yo help find the problem but the problem is invisible so I can’t be looking at the time More

by irishgod35
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Olsen , Sierra Moses, Jim Schaller, Meghan Scranton

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