Mike Cescato
Mike Cescato at INFINITI Of Orland Park

Mike Cescato

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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4.9
107 Reviews
4.9

107 Reviews

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107 Reviews of Mike Cescato

July 01, 2025

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Employee Rating

Mike in Service always makes is a smooth visit. Keeps you informed and makes sure the job gets done. More

by ANNE16
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2025

INFINITI Of Orland Park responded

Thank you for the great feedback! We’re glad Mike in Service consistently makes your visits smooth and keeps you informed every step of the way. We’ll be sure to pass along your kind words — he truly takes pride in getting the job done right! Best Wishes, INFINITI Of Orland Park

July 01, 2025

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I’ve had my car serviced here since I purchased it ten years ago. I always feel confident that I can trust the work to be completed properly each time. Mike has kept me informed about what needs to be com More

by PCOLEMAN312
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 03, 2025

INFINITI Of Orland Park responded

Thank you so much for your loyalty over the past ten years! We're honored to be your trusted service center and proud that Mike consistently keeps you informed and that you’ve had minimal issues with your car. We’re glad our coupons help make service more affordable, and we truly appreciate your recommendations. We look forward to many more years of taking care of you and your vehicle! Best Wishes, INFINITI Of Orland Park

July 01, 2025

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I was very pleased with how prompt Mike was to receive my car went I arrived. More

by DATILLMAN
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Recommend Dealer
Yes
Jul 03, 2025

INFINITI Of Orland Park responded

Thank you for your feedback! We’re glad Mike was prompt and ready to assist you when you arrived. We appreciate you choosing us and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

June 30, 2025

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The service has always been reliable and good. I enjoy the waiting room atmosphere and coffee. More

by KWSLA1
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Recommend Dealer
Yes
Jun 30, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We’re happy to hear you find our service reliable and enjoy the waiting room atmosphere (and coffee!). We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

June 27, 2025

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Every person from sales, to stopping in for a feature explanation , to my first service maintenance visit has been excellent. Everyone goes out of their way with pleasure and friendliness to assist me. More

by MM1026
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 30, 2025

INFINITI Of Orland Park responded

Thank you for the wonderful feedback! We’re thrilled to hear that everyone—from sales to service—has gone out of their way to assist you with friendliness and care. We truly appreciate your kind words and look forward to continuing to serve you! Best Wishes, INFINITI Of Orland Park

June 25, 2025

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I had a routine oil change and needed a few other things fixed and La Toya kept me up to date and the mechanics got the job done quickly. They also called an uber for me to run errands while I waited at nea More

by ARENO950
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Recommend Dealer
Yes
Jun 30, 2025

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re so glad La Toya kept you updated and that our team made your visit convenient and smooth. We appreciate your kind words and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

June 25, 2025

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Infiniti of Orland Park always provides great service! I have always brought my vehicles back to this location for service. More

by DTANRIKULU
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Recommend Dealer
Yes

Other Employees Tagged: LaToya Tenton

Jun 30, 2025

INFINITI Of Orland Park responded

Thank you for your loyalty and the kind words! We’re grateful you continue to trust us with your vehicles and look forward to serving you again. Best Wishes, INFINITI Of Orland Park

June 23, 2025

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Service was solid. Upcharge for using a credit card was NOT-insulting! I was not told before hand of this policy-and nobody carries $1100.00 in cash around with them. More

by GAKOURIS
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Recommend Dealer
Yes
Jun 23, 2025

INFINITI Of Orland Park responded

Thank you for your feedback. We're glad to hear the service itself was solid, but we apologize for the surprise credit card fee — that should have been clearly communicated upfront. We understand your frustration and will be sharing this with our team to ensure better transparency moving forward. Best Wishes, INFINITI Of Orland Park

June 23, 2025

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It was a very smooth and simple process from scheduling to service. Most of all, I really appreciated my service advisor Mike for his friendly and professional demeanor. If I knew I’d get service like th More

by LBP
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2025

INFINITI Of Orland Park responded

Thank you for the kind words! We're glad to hear Mike provided such friendly and professional service. We look forward to taking care of you at Infiniti Orland Park every time! Best Wishes, INFINITI Of Orland Park

June 21, 2025

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I just love them way they took care of my car and offered me rides to get my children if needed. More

by JALESSAPOWELL
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Recommend Dealer
Yes

Other Employees Tagged: Christine Griswold

Jun 23, 2025

INFINITI Of Orland Park responded

Thank you so much for the kind words! We're happy to hear you felt well taken care of and supported — especially when it came to helping with your children. That’s the level of care we strive for! Best wishes, INFINITI Of Orland Park

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