Mike Bourne
Mike Bourne at Smithtown Toyota

Mike Bourne | Page 4

Sales Consultant

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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5.0
35 Reviews
5.0

35 Reviews

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35 Reviews of Mike Bourne

February 29, 2020

Dealership Rating
Employee Rating

Sales and Service Sold me a car that was sitting on the lot for SIX months even after I told them I didn't want a leftover! The service department needs to be taught h More

by papazecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sean Murray

Mar 05, 2020

Smithtown Toyota responded

Thank you for taking the time to write this review. I am sorry to hear that your experience at Smithtown Toyota has not met your expectations. I reached out to you via email because I would like to discuss your concerns in further detail. Thank you again for providing your feedback and I look forward to hearing from you. Sincerely, Lauren Karakasians, Customer Relations Manager, Smithtown Toyota, customer.relations@smithtowntoyota.com.

April 14, 2019

Dealership Rating
Employee Rating

I felt like the only costumer in the room I came to your dealership a few months ago and met Mike B. I was shopping around to trade in my lease. I shop from oakdale Toyota, Atlantic Toyota a More

by Jess&rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2019

Smithtown Toyota responded

Jess & Rocky, your truly amazing review of Mike and our dealership as a whole means the world to us! We are so beyond happy you had such a great experience with the car-buying process and thank you for being such loyal Toyota customers. Please know we will be here if you need anything else in the future. Lauren Karakasians, Customer Relations Manager

Apr 15, 2019

Jess&rocky responded

The review your Toyota received was exactly how Mike made me feel . I will go where ever he is. I have 2 referred family members who will be contacting him soon . Thank you for a great experience. Jess&rocky

January 12, 2019

Dealership Rating
Employee Rating

Yeah Mike YOUR TOP NOTCH Today purchasing a car with Mike, was the most pleasurable experience we have ever had. A great salesperson, very pleasant, no pressure and listened t More

by Woody49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Williams

October 31, 2018

Dealership Rating
Employee Rating

We’re in love! We just leased a Rav 4. They gave us a great price and Louis Bilous was a very knowledgeable salesperson. We are very pleased with our new vehicle. Lo More

by Cheryl123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Nov 16, 2018

Smithtown Toyota responded

Thank you for the wonderful 5-star review of Louis and our dealership as a whole! Let us know if we can assist with anything else in the future. All the best for now, Lauren Karakasians, Customer Relations Manager

October 21, 2018

Dealership Rating
Employee Rating

Great experience This dealership treats all their customers with class. Top notch service. Keith in finance & Mike in sales took the time & a patience to explain every More

by Walter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Williams

Oct 22, 2018

Smithtown Toyota responded

Thank you for the wonderful 5-star review of Mike, Keith, and our dealership as a whole! Let us know if we can assist with anything else in the future. All the best for now, Lauren Karakasians, Customer Relations Manager

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