Mike Beck

This is the second vehicle I have purchased from Toyota of Naperville and will definitely be back in the future. My salesman Mike and the sales manager Zach ensured I was satisfied throughout the whole pro of Naperville and will definitely be back in the future. My salesman Mike and the sales manager Zach ensured I was satisfied throughout the whole process. Karl from the finance department broke down the whole financing process and made the numbers work for me. More

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Out of all of the Toyota dealerships we were in contact with, Naperville was the worst. We were looking for a Highlander Hybrid and they are slim pickins these days so once we got notification that they go with, Naperville was the worst. We were looking for a Highlander Hybrid and they are slim pickins these days so once we got notification that they got one in, we jumped on it. We started our process with them at the time of purchase so you'd think they would have given us better service but unfortunately that wasn't the case. The sales guy we worked with was fine, remained indifferent at best throughout the purchase process. Even though my husband and I were purchasing the car together, the conversation was directed entirely to him, even down to "your wife will sign here". It wasn't a surprise, however, being in a heavily male dominated dealership and overhearing a conversation on my way back from the bathroom between a salesman and what appeared to be a client about a woman's appearance (he even braggingly showed a picture on his phone.) What decade is this?! There was no communication about what the steps were and were often left to sit in confusion. Out of the blue a guy came by to give us a "diamond coating" sales pitch and he was evidently irritated that we weren't interested. More irritation came from the associate in finances when we wanted to wire our deposit. Overall, terrible customer service in this place, no one has patience or anything positive to bring to your huge purchase. More

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Mike and the others at Naperville were very helpful with choosing my next vehicle, big upgrade from the Continental location. choosing my next vehicle, big upgrade from the Continental location. More

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Very nice people we had a good experience Salesman Mike beck did a great job for us beck did a great job for us More

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Toyota always has nice workers and a clean building . Up beat pace and a Very welcoming dealership. Up beat pace and a Very welcoming dealership. More

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Buying a car takes some time even after making your choice. Mike and his team were wonderful in keeping the process going and keeping me up to date. Good people all around. choice. Mike and his team were wonderful in keeping the process going and keeping me up to date. Good people all around. More

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Mike did an excellent job listening to my needs and matching me with a car. matching me with a car. More

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Mr Michael was wonderful. Really good experience. Would definitely recommend any body to come here. Really good experience. Would definitely recommend any body to come here. More

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Very kind and professional staff! Mike was very patient and even stayed an hour late on a Saturday to make sure everything was done correctly. Thank you! Mike was very patient and even stayed an hour late on a Saturday to make sure everything was done correctly. Thank you! More

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Mike Beck was a pleasure to work with. Everyone was very nice that I interacted with. I went on a Saturday. It was very busy. Used cars were selling very fast. Mike has worked there for 17 Everyone was very nice that I interacted with. I went on a Saturday. It was very busy. Used cars were selling very fast. Mike has worked there for 17 years. Obviously, he knows his stuff. The car that I went in to purchase had sold 10 minutes before I arrived. But I found something comparable that worked for me. Thank you for the help with everything Mike! More

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