Mike Barnett
Mike Barnett at Metro Ford of OKC
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Mike Barnett

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.2
63 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

9 yrs, 1 mo

Languages Spoken

English English

4.2

63 Reviews

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63 Reviews of Mike Barnett

November 20, 2024

Dealership Rating
Employee Rating

Good accesible faster good inventory good costumer service clean place clean cars very good mechanic More

by jose87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Metro Ford of OKC responded

Thank you, Jose! We're thrilled you enjoyed the speedy service, great inventory, and clean environment. Your feedback means a lot to us! 🚗👍

October 01, 2024

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Employee Rating

i am very please with Mike Barnett in the service department as well as Linda the salesperson. More

by greg@rightwayinsurance.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Metro Ford of OKC responded

Thank you for your feedback, Greg! We’re thrilled to hear that Mike and Linda provided you with excellent service. Your satisfaction is our priority, and we appreciate your support!

September 21, 2024

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Watch for the bait and switch on the works oil change. MOA is not included even tho it shows its included. They will charge you an additional 21.99 for it then argue with you about it when you tell them i More

by egs729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 04, 2024

Metro Ford of OKC responded

We’re sorry to hear about your experience, egs729. We value your feedback and will investigate this issue regarding the oil change promotion to ensure clarity for our customers. Thank you for bringing this to our attention.

August 24, 2024

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Dropped off an old 1993 Ford pickup. The service department charged me for 3 hours of labor to change a one foot section of rubber hose at the top of the engine. I could have done this More

by CamS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 09, 2024

Metro Ford of OKC responded

Hi Cameron, we’re sorry to hear about your experience. It’s important to us that you understand the work done on your vehicle, and it’s concerning that we fell short in providing a clear explanation. We will review this situation to ensure better communication in the future. We appreciate your feedback and understand your frustration with the cost and value of the service. If you have any further questions or need clarification, please reach out to us directly. We value your business and hope to have the opportunity to address your concerns.

August 06, 2024

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Always friendly and courteous and get my car out in a timely manner. They usually come and give me an update on what’s going on More

by R. Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2024

Metro Ford of OKC responded

Thank you, R. Brown! We’re glad you appreciate our friendly service and timely updates. It’s important to us to keep you informed and ensure your car is ready when you need it.

August 04, 2024

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It was great the customer Service was excellent, my sales person Linda was Superb and walked me through all the process and made sure I was taken care off, as so did Mr. Robert he went above and beyond my ex More

by SNUFFYSAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Metro Ford of OKC responded

Thank you for the fantastic feedback! We're thrilled to hear Linda and Mr. Robert provided superb service and went above and beyond. We appreciate your kind words and look forward to assisting you again!

August 04, 2024

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Mike was very helpful. Very impressed. Your people very helpful. I would always come back. More

by sheilabeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Metro Ford of OKC responded

Thank you, Sheila! We're delighted to hear you were impressed with Mike and our team. We look forward to welcoming you back anytime!

April 28, 2024

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Chris and his team did a fantastic job of taking care of my new Bronco. More

by Odb77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

Metro Ford of OKC responded

Odb77, thank you for your feedback! We're thrilled to hear that Chris and our team did a fantastic job taking care of your new Bronco. If you need anything else or have any questions in the future, feel free to reach out. We appreciate your support!

March 14, 2024

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We really enjoyed our experience with Johnny in sales. He was transparent, kind, and personable. He kept his word throughout the entire experience. He personally came to my rescue when I locked my keys in More

by J. Ladabouche
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Johnny Mahsetky

Mar 18, 2024

Metro Ford of OKC responded

Thank you, J. Ladabouche! We're thrilled to hear that you had such a positive experience with Johnny in sales. Transparency, kindness, and reliability are qualities we strive for in our team members. It's wonderful to hear that Johnny went above and beyond to assist you, even coming to your rescue when you locked your keys in your car. We'll be sure to pass along your kind words to Johnny. If you ever need anything else, don't hesitate to reach out. Welcome to the Johnny fan club!

February 28, 2024

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Employee Rating

First if like to compliment John Mahsetky and Mike Barnett on being an outstanding representatives for your team in OKC. Historically I've never been comfortable talking to or dealing with car salesme More

by rjrauth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny Mahsetky , Vincente Willis

Feb 29, 2024

Metro Ford of OKC responded

Thank you so much, rjrauth, for your heartfelt feedback! We're incredibly proud to hear about the outstanding service you received from John, Mike, and Vincente at Metro Ford of OKC. It's wonderful to know that they were able to change your perception of car salesmen with their honesty, integrity, and dedication to providing exceptional service. We strive to ensure that every customer feels valued and respected throughout the buying process, and we're thrilled that our team exceeded your expectations. Congratulations on your new Ford Black Widow, and we're confident it will bring you many miles of joy. If you ever need anything in the future, please don't hesitate to reach out. Safe travels, and thank you for choosing us!

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