Mike Baker
Mike Baker at Arlington Heights Buick GMC
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Mike Baker

Service Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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4.9
348 Reviews
4.9

348 Reviews

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348 Reviews of Mike Baker

March 21, 2025

Dealership Rating
Employee Rating

Outstanding group of people from sales to service! In sales, Dan and Greg are very helpful. They'll do everything they can and jump through hoops to put you in the vehicle you want, at the price you c More

by Scott W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Szwec, Gregory Werner

Mar 27, 2025

Arlington Heights Buick GMC responded

We appreciate your high recommendation, Scott. It's great to know our team provided you with a helpful and accommodating experience at Arlington Heights Buick GMC. Thank you for choosing us for both sales and service!

March 19, 2025

Dealership Rating
Employee Rating

David, Fatima, Mike and Chris is service delivered great customer service on 3/18/2025. Also, th cashier lady (I don't know her name) was amazing as well. This is why I travel an hour away because of the cu More

by NeNe Devine
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Chris Parisi, David Figueroa , Fatima in service 5stars and the lady that work on 3/18/2025 @ the cash register 5 stars to her as well

Mar 27, 2025

Arlington Heights Buick GMC responded

We're grateful for your feedback and send our best wishes to you as well. Providing great service at Arlington Heights Buick GMC is always our goal. Wishing you safe travels with your car.

February 07, 2025

Dealership Rating
Employee Rating

David was excellent. Truck was in for normal maintenance. David made check in easy. I waited for the truck to be finished. About one hour. David then walked me through th More

by Jimdcn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Figueroa

December 31, 2024

Dealership Rating
Employee Rating

Shelley is exceptional. I’ve been a customer for 20 years and I have only received the highest level of care. Thank you! More

by Jweid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 14, 2024

Dealership Rating
Employee Rating

What a comfortable and pleasant purchase experience. Cesar was patient, knowledgable and focused on making sure any concerns were addressed and answered. Everyone was friendly and professional. We're lo More

by d.bertz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 17, 2024

Arlington Heights Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Team at Arlington Heights Buick GMC

November 23, 2024

Dealership Rating
Employee Rating

In the past I have had Buicks and I've always loved them. The Buick dealer ship and the employees there have always been friendly and honest. More

by deestankowicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Werner

Nov 26, 2024

Arlington Heights Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Arlington Heights Buick GMC

November 08, 2024

Dealership Rating
Employee Rating

Working with this dealership is like no other. Would drive out of state for them for every vehicle! Thank you! More

by kd.brooklyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Arlington Heights Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about Arlington Heights Buick GMC. It means a lot to us that you would travel out of state for our services. We look forward to assisting you with your future vehicle needs! Sincerely, The Team at Arlington Heights Buick GMC

October 29, 2024

Dealership Rating
Employee Rating

Chris was professional and got the job done quickly while accompanying all of my needs. 10/10 would recommend. More

by Jeremy C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi, Mike Evans

Oct 31, 2024

Arlington Heights Buick GMC responded

Thank you, Chris, for your wonderful review! We’re thrilled to hear that you found our service professional and efficient. At Arlington Heights Buick GMC, we strive to meet all our customers' needs, and your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Buick GMC

October 24, 2024

Dealership Rating
Employee Rating

I have 2 Buicks and they are both serviced at Arlington Buick . Service is great, service writers are excellent. More

by Westsideboy1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Arlington Heights Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Team at Arlington Heights Buick GMC

October 20, 2024

Dealership Rating
Employee Rating

David in the service department was extremely helpful. He provided excellent customer service. I plan to use this service department for all my cars. More

by Nomistarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Arlington Heights Buick GMC

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