Mike Alder

This is the fifth vehicle I have purchased from Bill Jacobs BMW Naperville and the experience keeps getting better and better. Kudos to Harry Gianos and his team for making the purchase a fast and smoot Jacobs BMW Naperville and the experience keeps getting better and better. Kudos to Harry Gianos and his team for making the purchase a fast and smooth transaction. It won’t be too long before I’ll be going in for number six!! More

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First purchase from Bill Jacobs. Excellent experience, and Jose was very attentive and listened to what I wanted to do. No hesitation in recommending it to others Excellent experience, and Jose was very attentive and listened to what I wanted to do. No hesitation in recommending it to others More

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This is my second purchase from Bill Jacobs. I really like working with Bill Earnest, Mike Alder and Terry Mancuso they made the process very easy. Great experience. I really like working with Bill Earnest, Mike Alder and Terry Mancuso they made the process very easy. Great experience. More

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Mike Collins has always provided exceptional service, highly recommend Bill Jacobs for all sales and service! highly recommend Bill Jacobs for all sales and service! More

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Could not have asked for a better experience! My first car experience I struggled a lot with purchasing a new car and found it difficult to build trust, but in my dealings with Bill Earnest it wa My first car experience I struggled a lot with purchasing a new car and found it difficult to build trust, but in my dealings with Bill Earnest it was the exact opposite. Bill not only helped me understand how to make the right purchasing decision, but he really took the time to understand my wants and concerns. I really look forward to the next time and sending friends and family to Bill! More

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Purchased a 2024 M2 and had great experience. The entire team at Bill Jacobs BMW made it seamless. Giovanna was fabulous and answered all my questions. Get the manual transmission M2 as this i The entire team at Bill Jacobs BMW made it seamless. Giovanna was fabulous and answered all my questions. Get the manual transmission M2 as this is probably my favorite car I have ever driven. More

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A great experience the team was knowledgeable and delivered at every step. This has been by far the best car buying experience I have ever had. delivered at every step. This has been by far the best car buying experience I have ever had. More

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Mike Collins in service has been excellent- absolutely wonderful to work with. Thank you, Mike! wonderful to work with. Thank you, Mike! More

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Worked with Kwaku B. yesterday to get our new BMW X5. He was THE BEST during the entire process from start to finish. Super responsive and fast when returning emails, t yesterday to get our new BMW X5. He was THE BEST during the entire process from start to finish. Super responsive and fast when returning emails, texts, and phone calls. We feel we got a good deal and the entire buying process was stress free. A+++ 5 Stars. Thank you, Kwaku and Bill Jacobs BMW. More

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Michael was very helpful and friendly throughout the process of purchasing a vehicle. Was also very knowledgeable about the M340i that I was interested. process of purchasing a vehicle. Was also very knowledgeable about the M340i that I was interested. More

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