Mike Alder | Page 6

Amazing experience working with Russ to purchase my new BWM and with JJ in showing me the ins and outs. I highly recommend this dealership as well as working with Russ and JJ BWM and with JJ in showing me the ins and outs. I highly recommend this dealership as well as working with Russ and JJ More

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Once again, I had a terrific experience with another BMW purchase from Bill Jacobs BMW. Bill Earnest is a real pro and truly a client advisor. He is a pleasure to work with. There is a lot of new technolo purchase from Bill Jacobs BMW. Bill Earnest is a real pro and truly a client advisor. He is a pleasure to work with. There is a lot of new technology in these cars and Jessica Presniakovas, Lead BMW Gnenius, was really great and patient walking me through it all. I will continue to go back!! More

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Giovonna Montalvo made my experience excellent. Her responsiveness and professionalism was top notch. She made my experience worth driving an hour to get to the dealership Her responsiveness and professionalism was top notch. She made my experience worth driving an hour to get to the dealership More

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Great experience buying a used vehicle here. Shyann was a pleasure to work with and made the entire process very quick and efficient, we were able to agree on a price and they even finished the Shyann was a pleasure to work with and made the entire process very quick and efficient, we were able to agree on a price and they even finished the CPO certification earlier than planned so that I could come in and test drive the car. On the day of delivery, I was in and out in less than 2 hours which is a testament to how efficiently this dealership works. No unnecessary add on fees, what you see is what you pay (tax, title, registration extra ofc). Highly recommend this dealership. More

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Last week I picked up my 7th new BMW from Bill Jacobs. I can't say enough about these guys. Bill Earnest is my client advisor. Over the years he's been a pleasure to work with. He is far less concerne I can't say enough about these guys. Bill Earnest is my client advisor. Over the years he's been a pleasure to work with. He is far less concerned with selling me a car, and more interested in maintaining a long-term personal relationship. He is an excellent resource for all things related to owning and driving BMW's. Even when I just come in for maintenance, he always takes the time to find out how I'm doing, let me know what's new, and see if there is anything that he can do for me. My service advisor is Mike Alwin and he is also a great resource for me. I will never shop anywhere else. More

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I recently purchased a new BMW X5 at this location and was totally impressed by the exceptional customer service I experienced, which surpassed my expectations. Giovonna was very patient and knowledgeab was totally impressed by the exceptional customer service I experienced, which surpassed my expectations. Giovonna was very patient and knowledgeable and took the time to address my questions. The rest of the team were very supportive as well , and I would highly recommend this dealership !! More

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I live at Ohio. I have compared many BMW dealers in the near states and this is by far the best dealer I find. People at this dealer, especially Russ Millard, are ve I have compared many BMW dealers in the near states and this is by far the best dealer I find. People at this dealer, especially Russ Millard, are very friendly, professional, and willing to work out a deal with you. Their Genius, especially Stefan Malm, are very knowledgeable about their cars and are very patient when explaining the details. I definitely recommend this dealer even if you live in another state. More

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Excellent experience overall from initial reservation to taking delivery. Great communication and customer service from CA Russ and GM Mike taking delivery. Great communication and customer service from CA Russ and GM Mike More

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Very accommodating! Treated us with respect. Bill was great! Met our needs The whole time we were there. Treated us with respect. Bill was great! Met our needs The whole time we were there. More

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Maggie Was wonderful, we have been working with her for a while now, just waiting on the right car to come in. She was very helpful, knowledgeable and made sure that our experience was not pressured in any w while now, just waiting on the right car to come in. She was very helpful, knowledgeable and made sure that our experience was not pressured in any way. Mike was also very easy to deal with. Additionally, Finance was very smooth as well. Thank you for treating us with respect and giving us a wonderful experience. More

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