Mike Alder

Just picked up my new BMW X5 M60. What a great experience with with Russ Millard and the whole Bill Jacobs team. From ordering the car, through delivery, every step of the process was What a great experience with with Russ Millard and the whole Bill Jacobs team. From ordering the car, through delivery, every step of the process was smooth with great communication. This is the 3rd car i have purchased from Bill Jacobs and Russ, and have always had the same great experience. I would highly recommend Russ and teh team! More

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I am so glad that I bought my first BMW at Bill Jacobs. Kwaku Bentil and the rest of the staff are excellent. Kwaku is very helpful, patience and has an excellent customer ethics. I will definitely reco Kwaku Bentil and the rest of the staff are excellent. Kwaku is very helpful, patience and has an excellent customer ethics. I will definitely recommend Bill Jacobs especially Kwaku to my family and friends. More

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The staff was very helpful and awesome from the beginning reaching out and staying in touch to the end. The delivery process was smooth. Kwaku Was extremely knowledgeable and went over the vehicle very well, reaching out and staying in touch to the end. The delivery process was smooth. Kwaku Was extremely knowledgeable and went over the vehicle very well, Rob and Mike the managers were amazing awesome and down to earth and April in finance went over everything and explained everything in great detail and offered the products that fit my needs. A great thanks to all of you guys. More

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I had an amazing experience purchasing my new BMW X5 50e from Bill Jacobs, and I can’t thank Giovanna, Shaun, and the entire team enough for their exceptional service. As an out-of-state customer, I was ini from Bill Jacobs, and I can’t thank Giovanna, Shaun, and the entire team enough for their exceptional service. As an out-of-state customer, I was initially worried about the logistics of the purchase, but Shaun and Giovanna made the entire process smooth and seamless. They took care of every detail, ensured all my questions were answered, and kept everything on track from start to finish. I never experienced a single hiccup, which made the entire experience stress-free and enjoyable. I highly recommend Bill Jacobs and their outstanding team for anyone looking to purchase a new BMW — they truly make the process effortless! More

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It was amazing to buy a BMW, with it being my first big purchase, the team there, especially Maggie, was a huge help to the process! purchase, the team there, especially Maggie, was a huge help to the process! More

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Great dealership. Best selection, professional sales and service teams. Shout out to Mark G (sales) and Jeff H (service). Best selection, professional sales and service teams. Shout out to Mark G (sales) and Jeff H (service). More

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This Dealership wins my heart; I have many Automobile dealers who are my friends, but this please is way beyond providing the best of the best experience before & after buying a car. They know exactly wh dealers who are my friends, but this please is way beyond providing the best of the best experience before & after buying a car. They know exactly what you want & how they can help you in making things easier for buyers. Clean, Busy but available at the same time is important when buying such a worthy piece that is going to satisfy the need of a customer. I definitely recommend BMW & especially Bill Jacobs. More

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Just wanted to come on here and thank the entire team at Bill Jacobs BMW for making this one of the easiest car buying experiences I've had. They gave me an absolutely killer deal on my dream vehicle. Mike Bill Jacobs BMW for making this one of the easiest car buying experiences I've had. They gave me an absolutely killer deal on my dream vehicle. Mike and Russ went above and beyond. Amazing experience from start to finish. The staff was knowledgable, accommodating, and efficient throughout the entire process. I will be using them for all of my BMW needs going forward. More

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Stefan, Gigi and the GM, Mr. Alder made sure we had a wonderful experience at their dealership. I was from 2.5 hours away and I was able to communicate with Gigi to ensure I had Alder made sure we had a wonderful experience at their dealership. I was from 2.5 hours away and I was able to communicate with Gigi to ensure I had all the necessary documents to her prior to coming in to pick up my vehicle. She was very responsive to my many emails. Stefan made sure the paperwork process went smooth since we had a long ride back home. I appreciate everything they did for us and how they made us feel. More

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Harry and his team were very helpful getting my wife and I in and out, from pictures before we drove from Indianapolis to the test drive all the way to the purchase! Everyone in the dealership that we came I in and out, from pictures before we drove from Indianapolis to the test drive all the way to the purchase! Everyone in the dealership that we came upon was friendly and willing to help or find someone who can help. Definitely will check their inventory when it comes time for our next vehicle in the future! More

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