Mike Adams
Mike Adams at Lynn Layton Chevrolet

Mike Adams

Service Writer

Lynn Layton Chevrolet

2416 Highway 31 S
Decatur, AL 35601

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4.7
261 Reviews
4.7

261 Reviews

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261 Reviews of Mike Adams

October 03, 2025

Dealership Rating
Employee Rating

Dealership is not as Friendly. The service department is pushed ! Mechanics are not completing work;! If U have an Appointment Ur not in on appointment time !! - 0 Need More

by asazi_1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Herndon, Joe Finch , Have Not dealt with Noe Except Maintenance now can't get what was done wrong fixed 😞 but

Oct 03, 2025

Lynn Layton Chevrolet responded

Thank you for your feedback. We understand how important it is for appointments to run on time, for loaners to be available when needed, and for follow-up communication to match customer preferences. At Lynn Layton Chevrolet, we want every service visit to feel dependable, and your feedback helps us see how this experience impacted you. If you’d like to review your vehicle’s service further, please don’t hesitate to contact us directly. Your concerns are taken seriously. Sincerely, The Lynn Layton Chevrolet Team

October 03, 2025

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This is the second time I have had to wait more than two and a half hours for an oil change. More

by ALADYHERE0
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Recommend Dealer
No
Oct 05, 2025

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand that a long wait time for an oil change can be frustrating. Your feedback is valuable, and we encourage you to reach out to us directly at Lynn Layton Chevrolet so our team can address your concerns and work towards a better experience in the future. Thank you for your time. Sincerely, The Lynn Layton Chevrolet Team

September 22, 2025

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Wonderful people and a fantastic service department. They get you in and out as fast as possible. They also fix your problem the first time. Great dealer!!! More

by HEARTSAILS1990
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Recommend Dealer
Yes
Sep 23, 2025

Lynn Layton Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear that you had a wonderful experience with our service department at Lynn Layton Chevrolet. Our team works hard to provide quick and effective service, and we're glad to know we were able to fix your issue on the first visit. We appreciate your kind words and look forward to serving you again! Sincerely, The Lynn Layton Chevrolet Team

September 21, 2025

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Great service on time ready when promised just a great place to buy a vehicle More

by HPG59
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Recommend Dealer
Yes
Sep 22, 2025

Lynn Layton Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Lynn Layton Chevrolet. Our team works hard to ensure timely service and customer satisfaction. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

September 21, 2025

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It’s an awesome dealership to deal with. They are very helpful and on top of things. Jeff Rippen and Jeff Layton were very professional and I would refer any one to go there. More

by MKMCLEIN
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Recommend Dealer
Yes
Sep 22, 2025

Lynn Layton Chevrolet responded

Thank you for your fantastic review! We’re thrilled to hear that you had such a positive experience at Lynn Layton Chevrolet. We're proud of our team members, Jeff Rippen and Jeff Layton, for providing professional service. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, The Lynn Layton Chevrolet Team

September 19, 2025

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They were able to get my vehicle worked in when they were backed up. Very honest and fair More

by none25
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Recommend Dealer
Yes
Sep 19, 2025

Lynn Layton Chevrolet responded

Thank you for your review! We’re glad to hear that we could accommodate your vehicle, even during a busy time. At Lynn Layton Chevrolet, we pride ourselves on honesty and fairness. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

September 17, 2025

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I don’t know Shawn Holmes, but Mike Adams took good care of me and had us back on the road in a couple of days! More

by Michael
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Recommend Dealer
Yes
Sep 17, 2025

Lynn Layton Chevrolet responded

Thank you for your positive review, Michael! It's wonderful to hear that Mike provided you with great service and got you back on the road quickly. At Lynn Layton Chevrolet, customer satisfaction is our priority, and we appreciate your feedback. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

September 16, 2025

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Service was provided as scheduled. Service was completed in the time promised. Services were provided in a professional manner. More

by lscrews2405
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Recommend Dealer
Yes
Sep 16, 2025

Lynn Layton Chevrolet responded

Thank you for your kind review! We’re thrilled to hear that your service at Lynn Layton Chevrolet was completed on schedule and to your satisfaction. Our team prides itself on professionalism, and we appreciate your recognition of that. We look forward to seeing you again for any future needs! Sincerely, The Lynn Layton Chevrolet Team

September 16, 2025

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Able to make appointments easily and was able to get in the next day. Took me on time and able to get me in and out within ah hour and a half. More

by KENBOSTER3
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Holmes

Sep 17, 2025

Lynn Layton Chevrolet responded

Ken, thank you for your wonderful feedback! We're pleased to hear that you were able to easily make an appointment and that we got you in and out in a timely manner. At Lynn Layton Chevrolet, our staff strives to make your experience as smooth as possible. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

September 13, 2025

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I am pleased with the service I received for my 2025 Chevrolet Equinox. Thank you More

by NANCYTOOBUSY
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Recommend Dealer
Yes

Other Employees Tagged: Amy Herndon

Sep 13, 2025

Lynn Layton Chevrolet responded

Thank you for your kind words, Nancy! We're thrilled to hear that you were pleased with the service for your 2025 Chevrolet Equinox. At Lynn Layton Chevrolet, we strive to provide the best experience for our customers. We look forward to seeing you again in the future! Sincerely, The Lynn Layton Chevrolet Team

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