Mihui Kim
Mihui Kim at Bell Honda

Mihui Kim | Page 4

Internet Director

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

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4.3
90 Reviews
4.3

90 Reviews

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90 Reviews of Mihui Kim

July 27, 2025

Dealership Rating
Employee Rating

I get my car serviced at Bell Honda regularly. My car never fails to start. I enjoy working with Josh Hansmeier. He is easy to work with. Thanks for keeping my 2017 CRV running so well. More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Bell Honda responded

We are thrilled to hear about your positive experience with our service team. Your kind words about working with our team member mean a lot to us - we strive to make every service experience smooth and pleasant for our customers. Thank you for taking the time to share your feedback and for choosing us to keep your vehicle running at its best.

July 23, 2025

Dealership Rating
Employee Rating

Did not run both our credits and sent me a car was not interested in. Finally bought from auto nation with no hassle.so disappointed in this place More

by GABRIELRUIZ2288
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Voz

Jul 28, 2025

Bell Honda responded

It’s disappointing to learn that both credit applications weren’t processed as expected and that you were sent information on a vehicle you had no interest in. That’s not the level of service we aim to provide, and we understand how frustrating this must have been—especially when your experience elsewhere was smooth and hassle-free. Please feel free to reach out directly to Walid Doumit, General Sales Manager, at WDoumit@gmail.com.

July 17, 2025

Dealership Rating
Employee Rating

Everyone was very helpful and extremely friendly, the place and cars were clean. Oscar was extremely professional. More

by tiffany.woods
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Mueller, Jalal "AJ" Ahmadzai , Oscar F., Lucas Cole

Jul 18, 2025

Bell Honda responded

Thank you for sharing your wonderful experience with us at Bell Honda! We are delighted to hear that our team provided you with such helpful and friendly service. It's great to know that you found our facility and vehicles to be well-maintained and clean.

July 10, 2025

Dealership Rating
Employee Rating

The fact is , my car has green check marks for car fax and that's important. And it's all because I take it to bell honda, i am so grateful. For their mechanical technology. More

by GLORIA.SANCHEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Bell Honda responded

Thank you for sharing your wonderful experience with us, Gloria! We're thrilled to hear that your vehicle is maintaining those excellent CarFax green check marks through our service. Your trust in our mechanical expertise means everything to us, and we're honored to be part of keeping your car in top condition. We truly appreciate your loyalty and are grateful to have you as a valued customer at Bell Honda.

July 06, 2025

Dealership Rating
Employee Rating

Pleasant service rep. Thorough vehicle maintenance. We purchased our Honda from Bell. No pressure from sales rep. Fair dealings. More

by Caroljwd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2025

Bell Honda responded

That's wonderful to hear! We're thrilled you had a pleasant service representative and that your vehicle received thorough maintenance. It's also great to know that your original purchase experience with us at Bell Honda involved no pressure from the sales rep and that you experienced fair dealings. We appreciate your continued trust in us!

July 05, 2025

Dealership Rating
Employee Rating

I had a fantastic experience at Bell Honda, thanks to the amazing service from Herman Kue! From the moment I arrived, I was welcomed with genuine friendliness and professionalism. Herman went above and beyon More

by Linda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2025

Bell Honda responded

That's absolutely wonderful to hear! We're thrilled you had such a fantastic experience at Bell Honda, all thanks to the amazing service from Herman Kue! It's great to know that from the moment you arrived, you felt welcomed with genuine friendliness and professionalism. We're especially proud to hear that Herman went above and beyond to make the entire process smooth and enjoyable, and that you left not just with a great car, but in an incredibly good mood!

July 03, 2025

Dealership Rating
Employee Rating

A Double Hitter, for Sales, with Walid- GSM & Maintenance Services our Service Representative, Faith Williamson! More

by DANSFEXAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2025

Bell Honda responded

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that both Walid, our General Sales Manager, and Faith Williamson from our service team provided you with exceptional care. It sounds like you received outstanding support across both our sales and service departments, which is exactly what we strive for with every customer. Your recognition of their dedication means so much to our team. We truly appreciate your business and look forward to continuing to serve you with the same high level of service in the future.

June 08, 2025

Dealership Rating
Employee Rating

Mihui was very prompt and professional with scheduling me to come in for a test drive and sending me the requested documents and was very quick to respond. Heman was a great sales associate and did not make More

by trentryder22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heman Kue , Robert in financing

Jun 09, 2025

Bell Honda responded

Thanks for sharing your experience! We’re thrilled to hear that Mihui, Heman, and Robert provided you with such excellent service. Your recommendation means a lot to us, and we’re glad you had a smooth and enjoyable time during your visit. Enjoy your new vehicle!

June 02, 2025

Dealership Rating
Employee Rating

Was the easiest car purchase I have experienced. Mostly done by phone and my time at the dealership was short. Got what needed to be done finished in a timely manner. Nick from finance was fantasti More

by NICHOLAS.RINALDI.A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Grigg

Jun 05, 2025

Bell Honda responded

Thanks for the fantastic feedback, Nicholas! We're thrilled to hear your car purchase experience was smooth and efficient. It's great to know Nick and Xavier made a positive impact. We appreciate your business and look forward to helping you again in the future!

May 27, 2025

Dealership Rating
Employee Rating

Poor customer service. Switch bait to get you into the dealership. After many weeks of shopping I found a 2019 Mercedes priced at 14,986 on their website. I drove an hou More

by elizabethrae80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Heman Kue

Jun 06, 2025

Bell Honda responded

We understand how important it is to have clear and consistent communication throughout the entire buying process, especially when it comes to something as significant as the purchase of a vehicle. It’s concerning to hear how things unfolded during and after your visit, and we appreciate you bringing this to our attention in such detail. We also understand how frustrating it must have been to feel dismissed when trying to follow up. That’s certainly not the kind of experience we aim to provide. We’d like the opportunity to look into this further and ensure the appropriate team is aware of your concerns. Please reach out directly to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

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